Hampton Inn & Suites Salt Lake City/University-Foothill Dr.

⭐⭐⭐⭐⭐ World-Class Customer Care & Communication I want to take a moment to recognize Raurk, the Front Office Manager, for truly exceptional service. From start to finish, he demonstrated what outstanding hospitality and customer care should look like. Raurk took the time to listen attentively, communicated clearly and respectfully, and ensured every detail was handled with care. His manners were impeccable — warm, polite, and professional — making the interaction feel genuinely welcoming rather than transactional. He explained options thoroughly, anticipated needs before I even had to ask, and made sure I felt completely taken care of as a guest. The upgrade he arranged was handled seamlessly, but what stood out even more was how he did it: calm, confident, and with sincere consideration f

The hotel is nice. Rooms were well sized! There were no usb charging ports in the room. Shower was good. Breakfast was adequate. They had a nice coffee and tea area. People behind the front desk were very nice and helpful

Positive: The breakfasts were good. Negative: Our bedspread had what looked like fecal matter on it. When we told the manager, all he said was ?sorry about that?.

To hotel when visiting my son at the U. Super close to the campus in a very safe neighborhood. The rooms aren’t fancy, but they’re clean and perfect and comfortable. The staff is always very helpful. Felix specifically has been very kind and helpful during both of my last 2 stays.

It cost me double of what I was quoted over the phone when I booked the room and I had a late check in. The electronic key locked me out of the room the entire 3 days I was there. I had to get new keys over 10 times. I'm not sure where the disconnect with price was but not impressed. The room was ok but not for the price. Staff was good and breakfast was good. Location for our schedule was nice.