Hampton Inn & Suites Lancaster

Showers were hot, ac cold, and the bed was comfy. Will stay here again when I'm in the area. Staff was friendly with Brandie being exceptionally great! Snacks and drinks next door made for a great way to end the workday. A couple room quirks, bathroom door wouldn't latch, fridge and microwave were unplugged when I got there, and the hall door let a lot of noise through. But this all will probably get fixed with the active renovations.

My husband and are both disabled. When I made my reservation, I said we needed a ground floor unit near the entrance as we bought our dog with us. I also said we needed a shower chair. What we got was a room on the third floor. Almost all the way down to the end of the hallway. There was no shower chair available. I was told at check in, that the rooms are first come, first served. Why did I make a reservation? Also, the floor in the hallway was filthy from the remodeling being done at the first floor construction. I WILL NEVER STAY THERE AGAIN AND I WILL ENCOURAGE EVERYONE I KNOW, NOT TO STAY THERE.

Positive: Room was clean, and convinaeniently close to both outside doors and elevator. Breakfast was really good and stocked Negative: Main issue was water pressure. The aawater pressure was so low we would have to take 3 times as long in the shower to water our hair length.Main light bulb missing from room. I brought it up day one. It was never replaced.Beds sagging and uncomfortable

Me and my husband stayed there on night and we encountered roaches in this so called 4 star Hotel. We killed 3 roaches and then the toilet when I flused it it over flowed all over the floor I just went #1 imagine going #2 hell no. Oh and here comes the good part the girl ( Angie)who checked us in was very nice and when I brought it tk her attention the next morning all she said was I'll let maintance and manager know. And then we encountered the wicked witch Asst. Manager ( Marina) very rude and unprofessional. We called corporate office and we told them everything they called they property spoke to her and she said we were no longer welcomed there. Well corporate associate Marge was very professional she tried her best she did comp usat another location because of the Asst. Manager (Mari

It was fine. It says you get breakfast and you do, but you have to walk to the other hotel to get it which is strange. The door from the parking lot didn't work so I had to walk all the way around the hotel at night.Because it won't open with your key card. The stairwells were extremely dirty, which is never a good sign, because the common areas were just not clean. There was something beeping in the hallway. Maybe a faulty door or something, but it kept me up all night. I would say that it's not worth the money, because you also have to pay for parking when the parking lot is virtually empty. I would definitely pick a different hotel next time. I would just use the word fine. It was fine and we had a place to stay, but I would not choose it again.