Hampton Inn & Suites Baltimore Inner Harbor

Positive: This hotel was perfectly located to a number of places my boys and I visited while in Baltimore. The staff, particularly was amazing. We were able to check in early thanks to and she made us feel very welcome. Negative: Nope!

We came down here for a cheer competition at the convention center. The drive into the hotel off the highway was easy and valet parking was easy. Our room was upgraded to a queen suite with a microwave upon request for a room with a microwave. The hotel was clean and smelled fresh. Breakfast each morning was deliciously made by Gustavo. He made sure everything was clean and well stocked as all the guests strolled through. Sadly even when they have no smoking posted people still feel that vaping and smoking weed is ok. I was a bit disappointed waking up the second morning and that smell seeping into my room. But I know they can’t control everyone and what they do. My daughter was disappointed that the pool was broken all weekend long and that was the reason for booking this hotel. All in al

We stayed here for our National Aquarium vacation. It was great. The staff was friendly..... especially Gustavo! The room and amenities were clean! It was not loud at all, the air was fresh, the heat and wifi worked. We used the pool and the gym with no issues. Parking was overpriced but there are other options near. I would definitely stay here again!!!

The overall experience was great, but the breakfast experience was the best. Every morning the service was good, but on Saturday morning we were greeted by Rosa and Gustavq who were extremely pleasant and helpful in getting our breakfast needs met. They asked if my husband and I needed anything or if they could assist in getting something we needed. They also walked around later to discard trash and asked if we needed anything else. We feel they went above and beyond to make our experience a memorable one. They are definitely keepers and are a great face for this establishment.

My stay at the Hampton Inn Baltimore Inner Harbor was outstanding thanks to the incredible service from Jawaun at the front desk. He handled everything at once with ease — checking guests in, answering questions, assisting with directions, and still making each interaction feel personal. No matter how busy it got, he never once seemed stressed or upset. He greeted everyone with a genuine smile and a level of patience and professionalism that truly stood out. It’s rare to see someone manage so much at the same time while still making every guest feel valued. Jawaun’s attitude and work ethic made my stay smooth, welcoming, and memorable. He is a true asset to the hotel, and his service reflects the high standards Hilton is known for. I would absolutely stay here again and highly recommend