Hampton Inn & Suites Atlanta Buckhead Place

The customer service at that hotel was excellent. Everyone was friendly and showed outstanding respect. Michael Johnson was especially great — he had a welcoming, friendly face and was incredibly kind and sweet. He made sure all of my requests were handled in a timely manner. I experienced nothing but professionalism from every staff member I encountered. The housekeeper also did a wonderful job and was very nice.

Positive: The customer service was exceptional. Negative: The cleaning staff didn't clean my room after I asked for service. I was just out of the shower the 1 time they came in 4 days. I was expecting 2 visits. I ran out of tissues and nearly out of toilet paper. I had to go to the front desk.

Beware not to book wrong Hampton inn. There are two Hampton inns a few blocks away. One is Hampton inn suites . The other is plain Hampton inn. Thank god the hotel lets us out of wrong hotel without penalty to rebook correct one. Overall decent value for money. Clean , roomy, convenient and safe. I’m always surprised when bed mattress is below average quality. I don’t get it! I assume these hotels buy mattresses by the truckload. Change them more frequently and I would wake up with e better night sleep and want to return. I think it’s short sighted on cost vs quality. I have no reason to return? Otherwise fair for the price. Nothing “outstanding” 🤷‍♂️

I would rate the hotel staff 10/10 for their exceptional service. The level of professionalism, courtesy, and attentiveness truly stood out during my stay. The team was incredibly accommodating and consistently ensured that guests felt welcomed and valued. A special thank you to Taylon H., who goes above and beyond in every interaction. He treated me with genuine kindness and respect, and his service was truly outstanding. I would also like to recognize Londarius for contributing to such a positive experience. Even the security staff were professional and courteous. Thank you to the entire team at Hampton Inn for making my stay such a pleasant one. I highly recommend this property and look forward to returning.

My stay at the Hampton Inn was amazing. From the moment I walked in the hotel Michael Johnson greetied me with a smile. He was very attentive to our needs and requests. He gave great suggestions for things to do in the area. As far as the hotel very clean and a comfortable stay. Breakfast in the morning was good most days. All staff were friendly and attentive as well. Location is was perfect not too far from the airport. There are many stores and restaurants in the area. I would stay here again if needed.