Hampton Inn Houston/Baytown

The staff at the front desk could've been more friendlier. The carpet in the room was sticky and had a weird smell to it. The water only stays warm when showering. Breakfast was decent. No really complaints there. They have a lot of parking stall so it shouldn't run out. They're walking distant to a bunch of restaurants and Bucee's is about 5 minutes away.

Positive: The receptionist she was very patient and helpful Negative: No microwave in the room.Travelling with kids,I had to come down from 3rd floor to warm milk or water for my kids

Do you know why folks don't pull up under the canopy and bug the front desk anymore? Because we have the Hilton app with electronic keys. Oh, but what if the app won't open the back door, at night, rainy, hot or cold, always awful and you can't get in. So you and all your luggage schlepp to the side door... no response to the app. No green circle. So you trek from one end of the building to the other. Then the fun continues. Now you have to wait on hotel staff, show them your ID and credit card (but you've already checked in....) then get the cards you hope work and travel back to the center of the building to the elevator. I don't care who you have to call in to get that crap fixed, just do it. Then your room's bathroom fan doesn't work so that morning shower fills everything wit

A relatively good value. The property is beginning to show some signs of age but appeared to be well kept. The staff were all very helpful and friendly. Good breakfast variety and continuously well stocked. Room was cleaned very well, particularly the bathroom. Only issue: Mattress was OK but too warm with heavy comforter, too cool without it.

Called and ask about room availability, I was told they had rooms so I drove over. Upon arriving I was told their "system was down and they would have to check me in from "the back". She took my ID and and after 10 minutes or so she brought it back and handed it to me and said "It's not letting me make a reservation for you". She then turned to walk away. I asked if I could just make a reservation online. She said "yeah, you could probably do that". So I did. The original lady was getting off I guess and a new young lady took over. She found the reservation online and checked us in. She gave us our room key and we went to the elevator, which made concerning noises but took us to our floor. We found our room, opened the door and the first thing I noticed was that the upholstered pad on the