Hampton Inn Charlotte/Monroe

I had a great stay at this hotel. Big thank you to Nihad and the rest of the staff for the warm hospitality, everyone was friendly, welcoming, and always willing to help. The environment was comfortable and relaxing, which made the stay even better. Everything felt well taken care of, and I genuinely enjoyed my time here. I would definitely stay again and recommend it to others.

Excellent stay for my work travels. Nihad from the front desk went above and beyond to ensure my stay was perfect. Nihad fixed an error (my jobs fault) in my reservation immediately and even communicated with my spouse who wanted to surprise me with flowers at the front desk. He kept them safe until I returned from work and even helped me carry them up (THEY WERE HUGE). Excellent customer service. So friendly! Also the breakfast is perfect every morning!

We stayed here for the weekend of our hockey tournament. For that purpose, it was totally fine. The front desk staff was very friendly. We were greeted every time we entered the lobby. Overall, I found the common spaces and our room to be clean. ||The room had some updates but was contrasted with some things with evident wear and tear. For example, the entry way and bathroom had a nice LVP installed while the area with the beds had worn carpet. The furniture seemed newer but the mattresses seemed older and the duvets were ratty. There was a fridge, microwave, and coffee maker..a small closet, wall hooks, ample drawers, etc but a little short on usb ports. The shower was nice with plenty of hot water and good water pressure. Toiletries were provided. The AC worked well.||The gym had everyth

Positive: The room was clean and fresh Negative: My tub stopped working but they fixed it fast.

Staff was incredibly friendly and accommodating-- we were traveling as a large group and didn't get in until late, then requested some extra time before checkout the next day so we could get showers before hitting the road! Rooms were clean and comfortable. Great experience for our team!