Hampton Inn by Hilton Superior Duluth

Coming to town to view Xmas light Display. The venue had Hampton as one of the preferred lodging locations. Made the call and receptionist was extremely pleasant and took care of our reservations. At check in, John was just as easy to work with. He gave us dinner options and directions. Our rooms were clean, very nice and spacious. Morning breakfast options were numerous and delicious. Definitely will stay again next year.

It was our first time here, as we usually stay in Duluth when we visit. I am pleased to say our visit exceeded our expectations. Our rooms were clean, beds were comfortable and the service was great. The breakfast was pretty big and had a good amount of options. We will definitely stay here in the future! Thank you guys!!

We stayed for 3 nights and there was no hot water at all. The staff was notified multiple times and it was not resolved and we were not offered any compensation for the issue. The cleaning staff took all our used towels and didn't give us replacements we had to go to the desk to get more. The pool was ice cold and the door in the pool area was actually frozen over with ice. Overall the staff was not friendly or helpful at all and treated us like an inconvenience. Definitely not worth $200 a night!

Positive: Room amenities were really nice. Fitness center had lots of equipment. Negative: Cleanliness was lacking. Urine ring on the floor around the toilet, dust in the corner of the room, etc. Fitness center was always locked so I had to wait in line at the front desk to get access.

Overall fine, there were some black specks in one of the two beds we had, we only slept in one bed so it wasn't a big deal, not sure what it was we just avoided it. Otherwise the room was clean enough. The breakfast was good, and the staff friendly.