Hampton Inn and Suites Deptford

1) Your website states you have chargers for electric cars. You do not. 2) we were given keys and sent to an occupied room. Having to the lug all our luggage and 2 small children back down stairs to the lobby. 3) we were sent to another room and so back up to the 3rd floor again only to find a room with one bed. Obviously not what we reserved having 2 children only to be told they over booked. 4) just for giggles the toilet seat is broken. 5) oh, and apparently there are no keys so we have to stay in the room cause there is no way to get back in. Lovely. 6) And of course you obviously still keep all our money. Not a stellar experience. Gave ones cause it doesn't allow nones

The room wasn’t bad for a Hamilton, but the people staying here were awful with kids running down the hall all night. The paper thin walls were less than desirable. They didn’t have tea only coffee. The gym and pool were nice amenities.

Do not stay at this cesspool! First the lady that checks you in has a very bad attitude and is very rude. It felt like she was angry with us because she worked there. The Hampton-Deptford does NOT clean the rooms daily. You pretty much have to track somebody down for clean towels, clean sheets, tissues, etc. off their cleaning carts. The cleaning staff is very friendly. We would change our sheets when we got back and left the dirty sheets in the hallway. There’s a white blinking tiny bulb on the ceiling where a light/fan should be. Kept us up all night. This place is a dump & quite frankly, very scary.

We arrived at 3 for a wedding with my 4 children 1 of which is 4 months old. The wedding started at 4 we would've had just enough time to get ready. However there was a line of about 5 people waiting to check in also. They had no rooms available due to a manager giving a very large group a 5pm check out! How does that happen when they knew they had a wedding coming in. The girls would not describe what was going on. They kept leaving and going in the back for extended periods of time. By the time we got into a random room we had 5 minutes to get 8 people ready including a baby and drive 15 minutes away to a wedding that started at 4. Very very terrible service. The 2 women working the morning breakfast on sunday morning were absolutely amazing. So polite so helpful with smiling faces. She

The bathroom was clean, the bed was comfortable but their room cleaning needs some serious help. We found toys behind the beds, food crumbs on the floor between the beds and against the dresser. Found someone else's phone charger on the floor next to the desk and the wall unit between the beds was pulling away from the wall. It is however easy to get to and close to what brought is to the area in the first place.