Garner Hotel Macon West by IHG

I was traveling from Indiana to Florida and stopped late in the evening at this exit for what I thought was going to be a quick, overnight stay, but unfortunately woke to find a flat tire. My room was very comfortable and clean, and the breakfast, tho not a big variety, was filling with delicious coffee. But what stood out the most was the helpful and friendly staff. Mike especially was so kind and helpful when I was a bit frazzled in trying to schedule roadside assistance and be on my way! His thoughtfulness was very appreciated during a trying time...thanks again Mike!

Positive: Friendly staff, comfortable bed, soap, lotion, etc, in wall dispensers, quiet inside. Fitness room has two treadmills! Negative: Can hear interstate traffic at night. Toilet seat was loose. Sink drained VERY SLOWLY. Drawer in chest-of-drawers slid open by itself and had to be taped. (I got tape from the front desk)

First time in a Garner property. Room was basic and clean. Room needed new carpet. Stayed in last king single next to elevator. Not bad at all, no noise issues. Breakfast was free and bad. Cereal, toast, eggs. How about a waffle maker? With what was offered…it should be free. Probably will stay at other IHG hotels in future.

While traveling to another state, my husband decided to stop at the half-way point. He reserved the Garner Hotel in Macon. I have to admit, I was skeptical! I prefer to NOT try hotels that aren’t well-known! I’ve had one too many bad experiences at others. I have to admit that I was surprised! The hotel was very nice, quiet, and very accessible to/from the highway! The room was spacious! The bed was quite comfortable. We were given a handicapped accessible room because those are the only ones that have a bathtub. The issues I saw in our room were all cosmetic, not operational/functional. The most disturbing one was the (I’m assuming) hair conditioner left on the back wall of the shower wall from the previous occupant. Shouldn’t that have been removed when the room was cleaned following

Room was handicap, AC/heater not working, people banging on our door at 1:15 AM, highway noise was unbearable. Charged $60 for one night for pets, even though they advertise pet friendly. Front desk didn’t even ask on check-out if everything was ok. Breakfast barely anything. Will not be returning again.In addition, there was no real bed covers, look like they got some cheap Walmart covers and slapped them on it. We pay lots of $$ through our timeshare and get this crappy quality.