Four Points by Sheraton Midtown - Times Square

New York, NY · Hotel

Rating
4.1/5
★★★★☆ 4.1
Reviews
20
Rank in New York
#249
of 684 hotels
City Percentile
49%
rating percentile
Address
Four Points by Sheraton Midtown - Times Square, 326 W 40th St, New York, NY 10018
Phone
(212) 967-8585
Website
www.marriott.com/en-us/hotels/nyctf-four-points-midtown-times-square/overview/?scid=f2ae0541-1279-4f24-b197-a979c79310b0

Four Points by Sheraton Midtown - Times Square is a hotel located in New York, NY. It is one of 684 hotels listed in New York. Its 4.1-star rating matches the New York city average of 4.0 stars. There are 10 photos associated with this location.

Customer Reviews

★★★★☆ 4.0 Shoeb Patel · Mar 2026

​For travelers looking to be in the heart of the action, Four Points by Sheraton Times Square Midtown offers an unbeatable location with consistent efficiency. ​Operational Wins: I was particularly impressed with the front office’s hospitality. Despite booking via an OTA, the staff was accommodating enough to grant an early check-in, which was a significant help in starting our New York itinerary on the right note. ​The Room Experience: As is common for Manhattan properties, the rooms feature a compact footprint. While the space is utilized efficiently, it is on the smaller side, which is something to keep in mind if you are traveling with significant luggage. My specific room was located near the elevator bank, resulting in some mechanical noise; for a quieter stay, I’d recommend reques

stevebintley · Dec 2025

This hotel is in a good central location with easy walking access to main sights and connections, although the side street itself doesn’t feel overly great especially at night. Checking in was friendly and very fast with the reception staff being helpful throughout my stay. There was only a couple of working elevators during my stay and at peak times this proved a nightmare, with excessively long wait times and large crowds trying to get to their floors. ||My room was on the 18th floor. The corridors were a little strange but the room itself was an adequate size for the price point. It was a little dated but everywhere seemed clean and the air conditioning effective, but very noisy. Bottled water was provided as well as an empty mini fridge, with a decent desk and electric sockets next to

★★★★★ 5.0 Alicia Mills · Feb 2026

Took my husband to NY for his birthday and was not disappointed in the slightest by our choice of hotel! Ideally located with easy access to subways and time square. The whole team was pleasant and went above and beyond for us! Luggage storage for check in so we didn’t have to cart our suitcases around New York, a card and a special happy birthday banner for my husband in our room, and overall pleasantness was amazing! We felt safe and appreciated and very much enjoyed our stay!! Thank you Four Points Team!

Trip.com Member · Jan 2025

I was a little skeptical reading online reviews but my stay was excellent. Location was excellent, I pretty much walked everywhere. Subway station is across the street. Toiletries were of good quality, even makeup wipes were provided! Wifi signal was strong. I wanted to give a special shoutout to Monica from front desk. She was very helpful and ever so friendly.

taliar2026 · Jan 2026

I had an amazing experience at the Four Points by Sheraton Midtown Times Square. From the moment we arrived, everything exceeded my expectations. The hotel was comfortable, well located, and the overall atmosphere was excellent.||What truly made this stay unforgettable was the outstanding customer service, especially from José. He went above and beyond to make sure we had everything we needed at all times. He was attentive, kind, professional, and consistently provided top-quality service. You could genuinely feel how much he cares about guests and their experience.||I truly hope his supervisor or management team sees this review, because José absolutely deserves recognition for his dedication and exceptional service. He made our stay even more special, and employees like him make a real d

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