Fontainebleau Miami Beach Private Suites

Miami Beach, FL · Hotel

Rating
3.7/5
★★★★☆ 3.7
Reviews
20
Rank in Miami Beach
#210
of 332 hotels
City Percentile
28%
rating percentile
Address
Fontainebleau Miami Beach Private Suites, 4391 Collins Ave #715, Miami Beach, FL 33140
Phone
(305) 434-4076
Website
www.erorentals.com

Fontainebleau Miami Beach Private Suites is a hotel located in Miami Beach, FL. It is one of 332 hotels listed in Miami Beach. Its 3.7-star rating is slightly below the Miami Beach city average of 4.0 stars. There are 10 photos associated with this location.

Customer Reviews

★☆☆☆☆ 1.0 Charissa Ong · Nov 2025

This place is objectively the most ridiculous place I’ve ever stayed at because somehow in this hotel there are INDIVIDUAL OWNED units. It didn’t seem like a problem until the room starts to have all sorts of issues - reeking like as if I’m in a chlorine pool and having no hot water. This room smells more like chlorine than swimming pools, and it stayed that way for 6 hours. The front desk is completely useless because there is absolutely nothing they can do. Imagine staying in a hotel but the front desk does not manage the room. I think even if the room caught on fire they’d still repeat to me to “contact the owner”, who is uncontactable. If you book one of these rooms and you get room 902, CANCEL YOUR RESERVATION. Better yet, don’t even take the chance and just don’t book this place at

★★☆☆☆ 2.0 Ebony Danford · Jun 2025

I've paid over $3200 to stay at this hotel resort with my team and its a very good location however the customer service especially at the "front desk" is a disgrace, they ladies are very rude, they treat you like a bum off the street my "suite" was dirty human hair all over the bathroom from previous guest, dirty balcony and valet drivers treat your car as it was theirs. I am never coming here again

★☆☆☆☆ 1.0 Inwha · Jan 2025

Upon arrival, room was dirty with hair all over the shower and urine stains on the toilet, urinal. Housekeeping took hours to come and even then wouldn’t clean it. Extra linens took hours to come, partial finally came after midnight. Elevators are not working in tresor tower so long wait times. Locked out of room for hours with staff not taking any accountability. Finally after getting in after a long day, it wasn’t even cleaned. Way too crowded, lack of staff, in over their heads completely. No apologies or credit. Do NOT stay here.

★☆☆☆☆ 1.0 Jake VanderKamp · Nov 2024

I'm writing this review as a warning to those who are considering renting a suite at the Residences via Airbnb and NOT through the hotel. The Private Residences management company based in NYC that manages units in this building via Airbnb essentially STOLE $2,807.54 from me. I'm shocked and alarmed at how little protection the paying customer has in the arrangement. Airbnb is essentially indifferent to the theft. And Fontainebleau management themselves has very little authority in the situation. Had I known we had so little protection as a paying customer I never would have gone through Airbnb. My wife and her girlfriends rented a two bedroom suite for 3 nights at the Residences via airbnb for a weekend getaway. It was our first time using the service and it seemed like a good dea

★☆☆☆☆ 1.0 Chris Barrineau · Dec 2024

I travel for a living and advise my clients where to hold their meetings. I’ve been here for three days. I went down to the lobby tonight to get some dinner. There was nobody waiting in line at front desk for the entire time I’ve been here. So I stopped and asked one of the receptionists if I could schedule my room to be cleaned in the morning. She told me no that was not possible. She said I had to call to request my room be clean only on the day of my request. When you call to request that your room is clean you’re typically on hold for 10 to 20 minutes. I assume they do this in order to dissuade you from getting your room cleaned so that they don’t have to pay housekeepers. Meanwhile, I have tipped every day for every housekeeper. BUYER BEWARE.

Services

Hotel

Top Hotels in Miami Beach

NameRatingReviews
Byron Avenue Suites★★★★★ 5.020 reviews
The Clifton★★★★★ 5.020 reviews
Jasper Miami★★★★★ 5.020 reviews
The Firefly★★★★★ 5.020 reviews
Dolce by Wyndham Miami Beach★★★★★ 5.020 reviews
Instant Stay Ocean Drive★★★★★ 5.020 reviews
MAK Vacation Rentals★★★★★ 4.920 reviews
The Link Hotel★★★★★ 4.920 reviews
St. Augustine Hotel By At Mine Hospitality★★★★★ 4.920 reviews
TOSCANO SYSTEMS INB/BLUE HOUSE MIAMI★★★★★ 5.017 reviews

This listing is informational. Contact the business directly to verify credentials, services, and availability.