Fairfield by Marriott Inn & Suites Columbus East

For a budget hotel, it was very nice. Room was pretty clean and spatious. Staff was very friendly and helpful. Others have mentioned the shower door issues and the main door not being sealed off. Not very soundproofed and the bathroom fan seemed not to work. Our door had an issue with unlocking, but we figured out that if we turned the handle counterclockwise and THEN swiped and opened normally, it worked fine. Staff was extremely helpful, professional, and polite. Friendly. This location wins over DoubleTree by Hilton hands down. The road is extremely busy though. Seems like its the main corridor for locals and wanderers alike. Its difficult going any direction but right out of the parking lot at most hours of the day.

I can’t leave ZERO STARS — Laura at the front desk is HORRIBLY RUDE!! She tried to charge me and then cancel my reservation because we were not checked in at 3pm on the dot. She then GAVE OUR ROOMS AWAY!!! She told me she had no valid contact info for me, even though you cannot make reservations with Hotels.com without providing your contact details! Her attitude was terrible, she spoke to my husband like he was dirt. He asked for the manager because she told him “hotel rooms are first come first serve”, he said well we have reservations, she said that no longer mattered because it was 10:15pm and check in was 3pm. So he asked for the manager again and she said she was the manager and he could deal with her. We decided to leave, she demanded that I tell her that I was cancelling my reserva

We stayed here for 1 night in October 2025. The front desk employee was not friendly upon checkin. Our room was standard, nothing special and this hotel definitely felt older and a big worn out. The tub/shower combo in the bathroom was dated. The elevator has got to be one of the slowest I've ever encountered at a hotel, luckily there are only 3 floors and the stairs were easy to manage. Breakfast was average for a Fairfield, nothing exciting, just the basic staples. |This hotel is in a strip of many hotels. There are a few restaurants with in walking distance on the hotel's side of the street. If you're willing to cross a very busy street, then you can easily walk to more shops and restaurants.

Positive: Cleanliness and accessibility Negative: The shower the water wasn?t running as I shower. It took a long time for it to drain. The Tv was very old it would have been nice if I could go on Utube

The staff were friendly while checking in and out. The hotel itself was ok, the usual amenities for a budget hotel. The lobby and dining area seemed updated, but the rooms were just ok. Our bathroom gave me the ick. We could hear everything going on outside our room (facing the entrance of the building) as well as noise from other rooms, the hallway, etc. Location wise, you’re close enough to downtown Columbus, and walking distance to many chain eateries.