Embassy Suites by Hilton Williamsburg

Is a good hotel in the area, close to the restored area. Chek in staff was good as was the breakfast crew. Buffet breakfast was typical hotel but with a good variety each AM. Omlets can be made to order. Happy hour does not start until 5:30 PM. Bartender was ok. Munchies were good 1 night, very good another night and mediocre one night. Rooms are very clean and well maintained. Hotel said they are doing some updates staring next week. Would stay there again.

Best place to stay! It all starts at the front desk, and James at the FD was fantastic!! James was immediately welcoming, friendly, great personality who had superb local recommendations. One of which was Patriot Shuttle to Busch Gardens. Selena, the breakfast Chef, made the best omelets and was so nice! Thank you Selena!! We look forward to staying here again!! Thank you again James for making our stay awesome!!

Positive: I liket that it was clean, that it was a family- friendly hotel, and thatthe staff were very friendly Negative: The day we arrived, which was late 12am the person who attended to us was very rude and unfriendly. After being exhausted from driving for 10 hours, we had to deal with this ill-mannered person, i dont think tha shoulld be their job

Our favorite place to stay when we're in town (usually once pretty year). Friendly and helpful guest services, Excellent breakfast daily, full service hotel bar in the evenings. The hotel has a nice and unique layout and the suites are great as well with more than the usual drawer / storage space, separate living room and bedroom (with a door). Both rooms have TVs. Living room has a hotel size fridge, a wet bar, a small dining table and ample/comfortable lighting and seating.

We are HHonors members and have stayed in dozens of Embassy Suites hotels. This one is the absolute worst we’ve ever stayed in. It is run down and disgusting. Our first room smelled like feet so we asked to be moved. Our second room smelled a little less like feet so we went and bought an air freshener and dealt with it. The seats in the bar area are crusted with food and the wallpaper is peeling in the rooms. To make it worse, the kitchen staff is rude and made a scene in front of other customers because they thought we went past the”AREA CLOSED” sign to have breakfast. The sign was not there when my daughter and husband sat at the booth. It was moved there before I walked over. Since I walked past the waiter assumed I took the seat after seeing the sign and walked to our table and yelle