Embassy Suites by Hilton Atlanta Midtown

I was going to give 5 stars for embassy suites hilton atlanta midtown my first time stay one night at embassy suites hotel atlanta midtown pretty hotel was great gave power outage discount when 10 days my condo had no electricity water food. and put me in hilton honors. and free breakfast omelets. delicious i love the coffee and microwave and fridge my mcdonalds bag front desk threw out by mistake the front desk Anita then got me free 31 dollars salmon so delicious. nice snacks 2free drinks i only drank coke next extended stay not good. the room tv s had no signal. would not turn on.. Austin fixed the TVS WIFE kept going out non stop. finally Lesly fixed the wifi then the sheets i asked to change. i asked many times for housekeeping to clean the toilet and bathroom 2 days later.

I visited for 2 nights. Everything was spot on perfect. The front desk staff was always smiling and super friendly. The bartender was so nice and engaging. All of the kitchen/breakfast staff were happy, polite. The lady who made the "made to order omelets" came around the dining room and asked every table how their breakfast was. The attention to guest happiness was spectacular. Even down to the housekeeping staff while engaging in the hallways. The rooms were clean, spacious and very nice. I will definitely be back to this hotel. The manager was very friendly and engaging also while I was at the front desk/lobby. Thank you so much for making a great impression and continuing to uphold the Hilton reputation.

We went to Atlanta to celebrate my daughter's 8th birthday. The Embassy Suites was what made the trip so great. The night we got there we were greeted by Anite who is the kindest person in customer service I've encountered. Then we tried to go to the pool that closes at 10, but the key stops working a few minutes before. We asked if they would let us in to swim and another kind gentleman let us in to swim and made my kid's day. The rooms were great and comfortable for the 3 of us. The omelet lady Connie is amazing. Too many details to list. Highly recommend!

Positive: The night staff is very helpful willing to take the time to be helpful. Amazing!! Negative: Breakfast chef has attitude cooking my food I end up not eating my omelet because of the energy, I never said anything I don't like drama however the servers are always smiling and helpful also overall my stay was very good

Arriving was kind of tricky due the parking garage being hiding in the cut but attached to the building. The lobby was beautiful and very clean. The receptionist were nice and helpful. I was greeted as a Honors Member, but the team member forgot to give me my two bottles of water lol. Honestly, I forgot too until I was in my room. She get a pass. I think she was new. Entering my room(336), everything seems nice and put together. The sink was stopped up, but we didn't complain. I found it odd that the bathroom didn't have sockets. I flat ironed my hair in the bedroom. The next morning, I got up for the hot breakfast which was delicious. The dining was clean and the host was nice. The next morning at check out, I usually leave my key cards and check out on my phone, but I decided to keep on