Dunes Motel

This motel has amazing customer service. I booked on the wrong day and they were able to change my booking date free of charge. They were so nice and helpful! The rooms were pretty good. The shower wasn’t the cleanest. But for the price and service, it was was a great stay!

Positive: "" Negative: It was dirty. Appeared to be blood on the ceiling and lamp shades. Fresh makeup smears on pillow cases. Spots on fitted sheet. Broken wall clock. Desk chair was dirty- seat had an obvious spill on it. Front desk seemed to not care when I told them.

I had reserved 2 rooms through Expedia. Myself in 1, my mother in the other room. Check-in was fine. Left for dinner, came back. Got my elderly mother to her room and helped her with the TV. TV was great. Got to my room, tried the TV and it was completely fuzzy and the picture was half the size of the TV. Went to the front desk and was told, "yeah, this has been happening, but I left a message through Expedia letting you know this". Right then I looked at my phone and told him he never left me a message and if he had, I would've canceled my reservation because I like to watch TV at night. I then asked if I could switch rooms (I hadn't even unpacked yet or used the toilet. He said no, they were full. I jumped on my phone and was able to make a reservation. I told

Nicer than the Marriott at a third the price. The last place I stayed was a marriott. This was nicer and everyway including staff, coffee, and accommodations. The bathroom was even thoughtfully designed with a floor that isn't slippery when wet. It was a immaculate.They have a wonderful quiet policy that starts at eight p m. I had the best night sleep away from home in as long as I can remember.

If I could give them zero stars. the owner lied about refunding my money. I asked for a 1am checkin. Because I had been on the road for two days. He refused. Said he would return my money. Still hasn't. He's a liar, and a crooked manager. DO NOT USE THIS ESTABLISHMENT!!!!!!!!