DoubleTree by Hilton New York Times Square South

My fiancé and I recently stayed at the Hilton DoubleTree Times Square South and had such a wonderful experience. The customer service here is truly outstanding — honestly better than many luxury hotels we’ve stayed at. A special shoutout to Cristel, Jorge, and Codi at the front desk. They were incredibly friendly, welcoming, and made us laugh while checking in. They really went above and beyond to make sure we had everything we needed and that our trip went smoothly. The warm DoubleTree cookies at check-in were also such a nice touch after a long travel day. The rooms are a bit small, but that’s pretty standard for New York City, especially in the Times Square area, so it didn’t bother us at all. The best part about this hotel is the location. The housekeeping staff did an exceptional jo

We stayed here for one night on a Sunday in November and picked up what we later discovered to be an excellent rate for central Manhattan. ||We picked the hotel because of the rooftop bar and we weren’t disappointed when we visited the bar, although it was slightly smaller than we had thought it would be, but the cocktails were still good. ||We arrived early and the reception team were very friendly. Unsurprisingly our room wasn’t ready, but we were allowed to leave our bags and offered use of the bathrooms downstairs, which was much appreciated. ||When we finally made it to our room, we had been upgraded to a higher floor, which meant we actually had some sort of view. Plenty of the rooms here will have a restricted view. The room was compact leaving very little space, so if you are trave

Overall, I had a good experience staying at DoubleTree by Hilton. The service and accommodations were solid, and the staff was friendly and welcoming throughout my stay. The room itself was comfortable — the bed was great, the showers were amazing, and I really liked the lighting setup. I stayed on the 18th floor and had a pretty cool view, which was a nice bonus. My only real issue was the thermostat. I visited during a February blizzard, and even though I set the heat to 82°, the room stayed around 66–67°. I’m not sure if the extreme weather had something to do with it, but I did find myself coming back to a colder room than I would’ve preferred. The location is in the heart of Manhattan, so you do hear some city noise during the day, but nights were fairly quiet. It wasn’t a major is

I had an outstanding experience during my stay, and I want to give special recognition to the asst front office manager, Marlon Foster. His professionalism, warmth, and genuine care for guests truly set this hotel apart. From the moment I arrived, he went above and beyond to make sure everything was perfect. Whether it was accommodating special requests, offering helpful recommendations, or checking in to ensure I was comfortable, his attention to detail was exceptional. It’s rare to find someone who takes such pride in their work and creates such a welcoming atmosphere. Because of his leadership and dedication, my stay was smooth, relaxing, and memorable. I highly recommend this hotel, and I sincerely hope management knows what an asset Marlon Foster is to the property. Five stars all the

Great location just a few blocks from Penn station and Times square / Hells kitchen. Rooms and facilities are fairly new and well maintained (as of March 2026). Only gripe is the rooms are pretty small and narrow, not much space to open my luggage. Showers are strong. Note: only half the rooms have a view of the street, the other half just looks at the building behind you.