DoubleTree by Hilton Hotel Tinton Falls - Eatontown

I stayed with my son and his friend for a basketball tournament in Neptune for one night. No issues with checking in. I was given 4 warm cookies which the kids loved. Our room was clean and looked newly remodeled. The kids used the pool which was small but clean. There were plenty of chairs and a few tables around the pool.|I did not eat in the lobby restaurant. There are many of food options close by. I would stay here again if in the area.

Positive: The room was great, very spacious! The staff was accommodating and friendly! Negative: ""

Our hockey team just had a wonderful stay at this hotel for our season playoffs. The front desk staff was friendly and helpful. We had a minor issue upon our arrival and the true testament to service is how the staff responds because it is impossible to be perfect all the time. My issue was resolved with professionalism, respect, and a solution was quickly achieved. There are many ways they could have handled it that I would’ve docked a star, but I thought they did great. So, the details about everything else…this hotel has been recently updated. Everything has a newer and modern feel to it. The rooms were fairly spacious and had nice lighting accents, flat screen tvs, plenty of outlets and ports, chairs, storage, mini fridge and cute little coffee bar….but what I really loved was the lig

The toilet seat in my room was loose (I tightened one side successfully but the other is loose) also, the toilet wasn't flushing but I fixed that by using the water filler to add more water. Lastly the safe is locked closed by the previous guest. I told the front desk but was not compensated for this information and experience

We had a wonderful stay at the DoubleTree by Hilton in Eatontown, NJ. The hotel is in a prime location, which made getting around very convenient. From the moment we arrived, the staff stood out as exceptionally kind, helpful, and professional, with excellent communication throughout our stay. We were pleasantly surprised with an upgrade to a suite, which gave our family much more space. Our teen slept on the pull-out couch bed. While we truly appreciated the extra room, the pull-out couch itself was not very comfortable. The room was spacious and modern, and having a Peloton in the room was a fantastic and unexpected amenity. One observation is that the bathroom is quite small, and the toilet seat is fairly low to the ground. This could be challenging if you are traveling with an elderly