DoubleTree by Hilton Hotel San Diego - Del Mar

My stay at the DoubleTree Hilton was absolutely tremendous from start to finish. From the moment I walked in, the atmosphere felt warm, elegant, and professionally maintained. The hotel really lives up to the Hilton reputation—clean spaces, smooth operations, and a level of comfort that makes you feel at home instantly. Everything from the lobby to the room carried that touch of quality you expect from a top-tier hotel. A huge part of my experience was thanks to Payton, the receptionist who welcomed me. She was truly exceptional—professional, graceful, and incredibly attentive. The way she greeted me made me feel valued right away, and her warm hospitality set the tone for my entire stay. She didn’t just check me in; she made me feel like a guest who mattered. What stood out even more wa

I had such a wonderful experience thanks to the two lobby attendants, Peyton and Taylor! From the moment I walked in, they instantly matched my silly personality and made me feel welcome. Not only did they go out of their way to get me into my room earlier than scheduled, but they also took the time to walk me through all the amenities available. Their energy and kindness truly made my day! It’s rare to meet employees who combine professionalism with such genuine hospitality. Peyton and Taylor absolutely deserve recognition for the exceptional way they represent the hotel.

Super high parking fees (HIDDEN AT BOOKING TIME), even if you have Hilton Honors. So Hilton Honors means nothing. Front desk lady seemed gleeful in charging fees. She must get a bonus for charging them. Room was ok, but not high end. Showing age. See pictures. I would rank it 2.5 stars but but the hidden high parking fees is what tipped me into 1 star territory.

Positive: Staff in the restaurant, front desk and engineering were wonderful Negative: We stayed on the 2nd floor. The hall carpet was never vacuumed, room - bed was made and towels were changed but the bathroom was never cleaned during our stay. The ice machine did not work most of the time - I reported it to the front desk twice.

Dima was amazing, very helpful. He made our experience amazing. We had the best time drinking champagne and Dima went above and beyond. Anytime we needed refills our glasses were filled up for us. We were waited on hand and foot and felt like absolute kinds and queens. The staff made the experience unforgettable. Thank you mosaic team!!!!