DoubleTree by Hilton Atlanta Windy Hill Ballpark

Positive: Somewhat clean Negative: I booked an handicap accessible room but was told they only had one and it was already booked. I also paid for breakfast through my reservation but was charged again. Asked for refund but was told they no longer had access to system to issue a refund.

Do no stay here if you have young kids! The hotel is not functional. The AC does not work, and the rooms get really hot! Over 80 degrees, making it potentially dangerous for little kids. Most of the amenities are closed. The whole place is run down. And it is expensive! The least you could expect from this is a functional hotel, but sadly it is not

Checked in yesterday. Sign on lobby door said it was inoperable and you had to pull the slider manually to enter. Clerk at desk was apathetic. She indicated that there was a $25 a night charge to park in the barely occupied lot. I objected. She said to forget it, but there were lots of signs that cars would be towed. Took elevator to 6th floor. Elevator made loud noises and we noticed that its certification document had expired 2 1/2 months ago. Clerk said to not worry about it. Had to run water in the room for 15 minutes before it got warm. Could not plug in electric toothbrush charger in bathroom because the box was broken. Could not sleep because the highway noises were loud all night. Checked out two days early the next morning and the front desk clerk’s response to|my issues: “It’s a

This weekend was great. I was able to enjoy my birthday here and my stay was everything I needed. The staff was very pleasant and helpful. I really loved the hotels aesthetic, The lounge area was tea. I was sad the indoor pool was closed but the bar was nice and the cookies 10/10

If you are planning to stay here, don’t! The a/c in the entire hotel is broken! The a/c blows hot and when you go to the front desk they will tell you they have the engineers working on the issue. Only, no one is working on the issue! After reviewing posts from the last 3 weeks you can see this has been an issue and the front desk tells everyone the same thing, we are working on the issue. In addition, the hotel has 2 elevators, 1 is broken and the other one the safety certificate expired November 2025. The pool isn’t swimmable and the hot tub is broken, apparently it’s been this way for several months. This is so disappointing!!!