Days Inn by Wyndham Klamath Falls

Rooms are being remodeled so room availability wasn’t the best. Most the staff was great and except for Brenda, the Sales Director,. If you are going to talk badly about guests you shouldn’t do it out in the lobby where other guests are hearing what you are saying. You really shouldn’t do it when the guest themself can hear you. Not our fault we disclosed we had pets at check-in and staff did not charge us a pet deposit and then you decide to charge the deposit without giving us prior notification or receiving our authorization. Then we they when the charges get declined you decide to ban us from staying here again in the future for your mistake. Makes sense why their were not many guests staying here when other hotels had little to no vacancy even with higher rates.

Beware if you travel with a pet here, you'll get put in a nasty old room! The pictures on google are of the updated rooms mostly, and if you have a service animal or any animal with you, they put you in the not updated room. (I've traveled here before during the remodeling and it wasn't that bad, but now ? Absolutely disappointing.) Once getting into the room, I was hit with what smelled like sweat and pee? I don't even know how to describe it, then in the bathroom, no toilet paper.. thankfully my son is being potty trained so we had a roll with us but still..what the world ? Then the beds have crumbs... I could only tell my sheets have not been changed, not comfy either and then to wake up to ANTS crawling alllllllll over the night stand where we plugged our phones into, my water bottle s

Positive: The room was nice. Negative: It was an interesting experience. Like there was a big bathtub, but no bathtub stopper. The front desk worker was nice but didn't greet or acknowledge you until you said something first. Tv worked but batteries in remote didn't.

People at the front desk were very sweet. The lady that has worked here for 27 years and was in the coffee shop when we had breakfast. She was fabulous. What a worker. She is. Such a nice lady. I had to give her a hug when I left. So helpful and attentive.. she actually made the day!

This was one of the best work stays in several months. There was plenty of room and the internet was strong. Breakfast was exactly what I needed. Because I'm a rewards member the staff welcomed my request for early check-in and room request.