Crowne Plaza HY36 Midtown Manhattan

What can I say, this is our favorite hotel in NYC and we have stayed in many. Lydia, Edris, Gurmey, Jose, Kenny all took great care of us.|I love that it is such a quick walk from the Amtrak station-which is great when you have luggage and are in a rush to get to a show!||We got into our room before check in time and were given the most beautiful room I have ever had in NYC! Spacious, quiet and an amazing bed! My only regret is we were barely in our room since we saw four shows in a little over 24 hours!||We had room service for breakfast and it was timely and delicious and they do not gouge you with service fees! Chocolate chip pancakes were really good!||I will never stop singing the praises of this hotel and staff. You make NYC feel like a second home and we cannot thank you enough!

My stay here exceeded expectations in every category! The staff was amazing in a way I haven't experienced in a long time. They were all very responsive to requests and really bent over backwards to accommodate when we were stuck there during a blizzard. The room was cleaned perfectly every day and was comfortable and quiet. The food at the restaurant was pricey but tasty. The meeting spaces had everything we needed. And the location was perfect for accessing all the city has to offer, a short walk to Penn station or times square. Highly recommend!

I did a lot of research before I picked a hotel to spend New Years with my family. I’m glad I chose this one. The staff was extremely friendly and even walk us to the elevators our first time. They texted us throughout our stay to ensure we didn’t need anything. Rooms were small as expected for New York but our family of 4 were very comfortable. The design of the room made the space very efficient and there was plenty of room for 4 large suit cases. Location was great. We were in the center of almost everything and two blocks from the nearest subway stop. While we were close to everything, we were also in a quiet area. The restaurant connected to the hotel had phenomenal food and drinks. The kids enjoyed the room in the lobby where the hotel had board games for them to play. This was a gre

I had a wonderful experience during my stay at the hotel. The staff was exceptionally professional, friendly, and always willing to assist with any requests I had. Their positive attitude and attentiveness made me feel welcomed as a guest. Additionally, the hotel itself was clean, which greatly enhanced my comfort and overall enjoyment. The cleanliness throughout the premises was evident, from the lobby to my room. Overall, I highly recommend this hotel for anyone looking for a pleasant and hassle-free stay. The combination of friendly service and a clean environment truly sets it apart.

Very pleasant stay and high value. The reception Rey and Gurmey, and other supporting staffs are super nice. they even asked if I'm afraid of elevator noises etc when picking to rooms. the location is convenient to all major tourist spots , little bit far to down town but easy to grab a cab there or so. around 1 hour drive from JFK. many restaurants below / nearby, could do in room dining, uber eats or just go out. street feels relatively safe.