Crosby Street Hotel

A lovely hotel in an amazing location with really comfy beds. The staff here are such genuinely nice people - A shout out to the guys on reception. The star of the show is most definitely ‘Joseph’ the doorman / welcome greeter of the hotel. A genuinely kind, friendly man who is always a pleasure to speak to and a huge asset for the hotel. First impressions always count and this gent sets the precedent for quality friendly service in a city which is not always so friendly! Will most definitely return, a great stay!

Incredibly well-run hotel. We were celebrating our daughter’s 16th bday and booked two adjoining rooms on a top floor. The rooms (and the entire hotel) were designed beautifully. The staff was something else.. they were always there, but not there, if you can understand that. Always helpful, super friendly, we never felt like we were in a snobby hotel. Housekeeping was something else, we were always amazed at how impeccable our rooms looked when we got back every night. Our floor had many security cameras, which made us feel safe. The hotel is also located in a great area of Soho -walking distance from great restaurants, shops, and the subway. The Crosby has become our go-to place to stay when visiting NYC.

This is my favorite bar and lounge in the neighborhood, it's always a great time, but today was especially popping! Kayla took care of us the moment we walked through the door. She was an absolute superstar, managing her tables effortlessly even with so many walk-ins. She’s truly the best and definitely deserves additional compensation from the company. I’ll definitely be back next weekend.

This hotel was amazing. By far the best service and rooms out of all the hotels we have stayed at in NYC. The rooms were filled with beautiful textures and patterns and fitted with luxurious fabrics and products. We enjoyed the hotels champagne hour, and the complimentary breakfast in the morning. Would absolutely recommend a stay here.

I’m in NYC mostly monthly for work and I’ve had a favorite hotel for a while (that is also 5 stars and a classic)…. That was before I stayed at The Crosby Hotel this week. Everything was phenomenal. At most hotels, there is usually something that isn’t 100%, but not a big deal so you just ignore it (like less favorite room service or something), this is not the case with The Crosby. The room service menu and service itself is AMAZING, from the presentation (I’m obsessed with their China pattern and the silver cloches are even above the norm) to the food itself. It’s genuinely fresh, delicious food and arrive swiftly. The housekeeping team is perfection. The overall team, from check in to just those holding the door for you as you enter or depart, all phenomenal. The room feels as if yo