Country Inn & Suites by Radisson, Macon West, GA

THE WHOLE CLEANING STAFF NEEDS TO BE FIRED! If it was not for the great customer service by the front desk clerk,Chris , we would have left willingly , and they could have kept the money for that night and would have just chanced drive 5 hour home. He was super concerned and apologized several times. He provided clean sheets for us and bed linens. .We came to Macon to stay for one night visiting family. We first was given room 306 , and it had mold in the room, hair in the bathroom/floors, all windows in the entire building needs to be cleaned.. finger prints on every glass/window.. They gave us another room, and the sheets were severely stained. Now , i've stayed in plenty of hotels in my life , but i've never experienced this before. The location, to me, was a little sketchy! But the cos

Our stay was just for one night. All the employees were very friendly . Breakfast was good. Kudos to the morning lady assisting and cleaning the breakfast cove. The room is dated and needs upgrading. The bath tub/ shower with the curtain blowing in was not pleasant. Bed was comfortable.

I highly recommend you avoid this hotel. Especially if you have any mold health related issues. My first room had visible mold, sink did not drain properly, water damage on bathroom wall, hairs in sink and shower, the ac/heater unit vents dirty, cobwebs in room, dusty by tv - just dirty. Elevator sounded like it was going to break down. The outside of building and the lobby look nice. Everything went downhill after that. Also what you see for pictures online regarding the quality of the rooms did not match my experience whatsoever. I asked to try a different room and the front desk worker wanted to help me, she was kind and apologetic. But I ended up waking up in middle of the night in my second room still having mold related symptoms and started to notice musty smell again. I ended u

I have been staying at this hotel for the last four months due to work obligations. I have been very pleased with my stay here. My room is very nice, and it is cleaned every day. The bed is very comfortable, and I have everything I need in the room. Excellent Wi-Fi and television selection. Very friendly and helpful staff. Good breakfast.

This hotel Houskeeping staff is Trash. I never seen a hotel that so damn nasty because the Management dont care about how the housekeeping keep room in good standards has room 306 first look in the bathroom there was hair all over the walls and in the tub. I SAW BLACK MOLD AROUND THE FIRE SYSTEM AND PLUGS OUTLETS THE HOLD DAMN HOTEL HOUSEKEEPING STAFF DONT CARE ABOUT THE GUEST. I saw one lady she looks like she 70 years old. I saw the owner sitting at the desk he never gave me im sorry about you stay are room he just remained quit. The Radisson need to stop in and make changes this hotel is running there brand there was not guess down stairs for breakfast this morning the Elevators omg I never seen so nasty the Elevators needed stainless steel so bad every window in the hotel needed cleani