Comfort Suites Tulsa Central

Went during Valentine's weekend, for a big card show and just a small family vacation. Everything that could've went wrong/or was broke was. Pool was ice cold with the big pool light just floating on the water, hot tub didn't work. In the room, we didn't have full size towels and the TV didn't work. Tried having them switch me rooms and they just handed me 5 remotes saying try these maybe it'll work. Me my wife and 4 kids. It was hectic because trying to entertain 4 kids without a pool or a TV at the least was crazy. The manager was kind of a help but not much. Would not recommend for a big family or just someone wanting to take a dip in the pool. Lots of other options within walking distance. Will try my luck elsewhere next time.

The room itself was clean, the hotel was quiet and clean as a whole. We stayed in a room with a pull out bed/couch, the mattress on that bed was disgusting and dirty and looked like there had been bed bugs. Our room did not get very cold at all, it was set on 60 with the fan blowing for several hours and still did not cool off very well. We had several issues with the room key not working and the night staff was not readily available to assist when going to the desk or calling. The hotel manager (her name slipped my mind) was very friendly and helpful. As was the daytime employee. Good continental breakfast with several options. Did not use the pool or spa.

I am writing to express my profound disappointment and serious concern regarding my recent stay at the Comfort Suites Tulsa Central. My friends and I have been loyal guests of your hotel chain for more than 11 years, consistently choosing your properties because they have always been safe, clean, and well-maintained. Until now, we have never had a single issue worth mentioning. Unfortunately, the Tulsa Central location was nothing short of a nightmare and stands in complete contrast to the high standards we have come to expect from your brand. From the moment we entered the room, it was clear that this property is severely neglected. There were roaches near the microwave, the refrigerator, and even in the bathroom—a completely unacceptable and unsanitary condition for any hotel, let alon

The hotel was in need of general maintenance and cleaning. First night we stayed and the comforter covers had visible stains, pull out couch had a lighter and food trash trapped in it, HDMI cable for the tv had been stollen so had to get front staff to bring us another, pool had so much chlorine it was murky and the fumes alone burned our eyes. Next night we came back after being out all day to no clean towels, had to get pool towels, then was informed from another guest that the water was out. We checked out and switched hotels at that point. The staff was very kind but Comfort Inn Suites seems to be letting their hotels get too dilapidated for me. I’ve stay in a few others recently and I won’t be using them anymore.

1. Lied to over the phone about the hot tub working which was the only reason we booked the hotel. It was barely lukewarm. 2. Susan, a very rude manager, would not let us finish our breakfast in peace in the sitting common area. She repeatedly harassed us until we left. 3. TV remote only turned the TV on and off and the volume up and down. It did not otherwise work to change the channel. The mattress, pillows, and bedding were clean and comfortable. About the only positive other than a decently central location. Will not stay here again. Sleep Inn next door has much better facilities with an indoor hot tub, pool, AND sauna as well as kinder, more professional staff.