Comfort Suites South Haven near I-96

Spent two nights here dropping about $450 and this hotel isn't even worth it. It's not clean you have to go downstairs every time you need anything at all. And asked for our room to be cleaned inbetween days and that never happened. Our trash n dirty laundry sat in our hallway for the whole day (the front desk told me to just put it outside the door) I'm not sure who cleans but they definitely needs to be retrained. I don't understand the pricing for theses rooms and how they get off charging what they do I wouldn't pay more than $80 TOP for this I wish I could get all my money back.

My reservation was for 2 queen beds. I was asked if I would like a first floor room which I said yes. When I got to the room it had a king bed. So trucking all our luggage back to the front desk to state that I had wanted 2 queen beds not a king bed I was then given a room on the second floor. This room was directly under an 11 year olds birthday party. You can only imagine how our night went. When I tried to call the front desk there the phone had no dial tone. Also furniture had been moved out, coffee table etc. microwave was overheating. Cleanliness was questionable. When checking out I informed the front desk of our issues and was then told that all of the second floor was under renovations. This excuse was unacceptable to me. I have been a member of choice hotels for ma

Honestly the worst hotel I have ever stayed in. The room had a very strong moldy odor and felt humid. There was rocks/gravel all over the ground which my infant tried to eat. I had to request vacuuming and they said there was no cleaning crews available when I pressed them about it they gave me a vacuum and I cleaned it myself. The bottles in the shower were disgusting. The pillows were also very small - like the kind you’d have on a chair not a bed. The breakfast was ok. I appreciated they had eggs.

This place was in a great location for a great price. Room was clean and housekeeping staff were friendly and helpful. The breakfast is absolutely awful. The front desk person is in charge of the breakfast station. No one cleans the tables and food is not replenished in a timely manner. The eggs…. Those are not eggs. I expected better. They seem short staffed and the people that do work there either don’t care or are burnt out. I’d stay again but I’d make other plans for breakfast.

I stay here quite often. Never had a negative experience. Everyone at the front desk has been friendly. Rooms are always clean and everything works. I call BS on some of the one star reviews.. I'm here very often. Never the same room twice. They take good care of them. Breakfast is pretty basic, but good by budget hotel standards. I guess my ONLY complaint, as far as whats in their control, is there's no vending machines. As for my only real complaint beyond their control, is people letting kids run the halls like a herd of screaming elephants, with no apparent supervision or care from the parental figures. Again, not really the hotels fault. As far as the guy claiming a $700 charge to check out early, that's just more BS. For the price, great place to stay