Comfort Suites Salt Lake City Airport

We have stayed at this hotel several times in the past and we will always return. First, I must thank all of the Front Desk staff, shuttle drivers, kitchen staff, and housekeeping staff for their friendly hospitality and excellent service. I had a billing issue that was of no fault of this hotel but instead a credit card vendor processing problem The staff referred the situation to their business manager and the matter was quickly resolved. Thank you, Rosie! The customer service is outstanding. Second, this hotel is very clean and the rooms are large and comfortable .The room was immaculately clean. The hotel is secure with someone at the front desk at all times. I rate this hotel as excellent for several reasons: the friendliness of the staff and their concern for making our stay very

Not the best area but the staff was all professional & went out of their way to make our stay great. The air fresheners were way too strong & made us all cough & teary eyed but other than that, it was wonderful. The coffeeshop down the street is a must visit (it's only open until 2 though so go early!). The price was right for all the space, free breakfast, & free airport shuttle. We'd definitely return!

We really appreciate the comfortable and clean rooms. Additionally, the shuttle service is excellent as well as our ability to leave our car for a few days while we travel. Having a hot breakfast starts the day right. Thank you so much to the staff and ownership for keeping such a nice property.

The lobby smelled very weird when I got there. The person at the entrance refused to help us under any circumstance and prefered scamming us from $100 rather than help us and make $200 with reservations. No hospitality, no customer service, no want to help at all. The owner or manager of this place should reconsider its employees training. I would recommand going to the Holiday Inn right next to it where people are friendly and willing to help

The smell hits you when you walk through the doors. It is either strong curry, not in a good way or sickening smelling air freshener. The beds were lumpy and hard. The closet door almost fell off when I tried to open it. However, the front desk girls were nice. The location is hard to beat when you want to use the ParknJet or The Parking Spot for the airport. I also stayed at the Comfort Suites in Ft Lauderdale the next day and it was very nice. Maybe because this one is independently owned and they don't do much for upkeep.