Comfort Suites near Indianapolis Airport

I am beyond frustrated with this hotel stay. Nowhere on their website or booking page did it mention that they are under renovation. I arrived looking forward to relaxing, only to find out the pool is completely closed. That was one of the main reasons I booked this place. It only got worse when I got to the room. It was clearly not cleaned properly. There was hair still in the shower from a previous guest — absolutely disgusting. I even found a pill container under the bed. That alone tells you how little attention is paid to basic housekeeping. The mini fridge wasn’t even cold, which made it useless. The water wouldn’t heat up for the shower, so I was stuck with lukewarm water at best. I figured I’d just take a bath instead, but there wasn’t even a stopper in the tub. On top of that, t

Pro: The staff was very friendly and helpful. Room was clean. Con: The sofa bed was broke. The toilet seat was loose. The bed mattress sunk to the center. The scrambled eggs on the breakfast bar were green and dry. The rate I paid was too high for the condition of the comfort and quality of the hotel. I was very disappointed with my stay overall.

Never again. We usually stay here for early/late air travel. Remodeling going on. We were hoping to get a few hours sleep. They put us in a room right next to the construction and obviously not finished, with the HVAC missing and a ladder in the room. Woman at the desk was apologetic and didn't know the room was unusable. She moved us to another room. But the constant racket kept us awake. Wasn't worth the small savings over other hotels closer to the airport. Very disappointing.

Positive: Service and closeness to the airport. Negative: The breakfast buffet as advertised as Hot Breakfast was way below par. They could do better in terms of fruits, items for eating and cleanliness of the buffet area

Half of rooms are being refurbished. The recently refurbished room looked good but had poor craftsmanship in bathroom. Old plumbing did not allow tub/shower to turn off shower head for a tub bath. Lots of holes in wall for shower curtain bar.