Comfort Inn & Suites Salt Lake City Airport

My score would've been a 10+ based on our room experience and breakfast experience. However, our late night check-in was a horrible and unwelcoming experience. We had just arrived into SLC from two flights originating from Paris, and your female desk attendant was more interested in returning to office than finding our reservation. She was actually more intent in turning my 8yr old son and I away than accepting our reservation# that I tried to give her multiple times. Score=0 for front desk check-in and welcoming atmosphere.

I rarely leave negative reviews, but this stay was genuinely disappointing, especially for a hotel labeled as 3-star. The property feels extremely outdated and closer to an old roadside motel than a modern hotel. The interior finishes are particularly unsettling: • Heavy spray-textured walls and ceilings with inconsistent patterns • Visible patchwork and poorly done repainting on the ceiling, which makes the room feel unfinished and neglected • Old, dark carpet colors that add to an overall creepy and uncomfortable atmosphere Even budget hotels today no longer use this kind of wall and ceiling treatment. The photos attached speak for themselves — the space feels tired, unrefreshed, and frankly uncomfortable to stay in. The bathroom experience was equally underwhelming. The cheap plastic

My husband and I stayed here because of the convenient location to the airport. Room was okay, but not great (room 319). Bed and pillows were good. Room quiet. Disappointed when I wiped some spilled water from the bathroom floor with a tissue and found the tissue very dirty. Shower was hard to find hot/cold and shut off. The floor of the tub dangerously slippery. My husband thought it was the soap they provided, so I tried soap that I had along, but it was still very slippery. Grippers are needed on the bottom of the tub. Be careful! Breakfast - again, okay, not great.

We stayed here primarily to take advantage of airport parking and shuttle service. This was our 4th time doing this. After our flight landed I called the hotel “like we always do” and was informed the shuttle would be right there to pick us up. After waiting in below freezing temperatures for 25 minutes I called again and was informed the shuttle hadn’t left yet. When I asked why, I was told it doesn’t just leave to pick people up and has a schedule to follow. The girl working the front counter at 6:30 am then hung up on me. I called the tru by Hilton that shares the shuttle, and was told the shuttle would be right there. Both the shuttle driver and the employee at the Hilton apologized that no one had informed them we were waiting for a shuttle. Shuttle driver was great, Hilton employee w

They had good hot breakfast, a hot tub pool, and decent little gym with dumbbells up to like 50 lb. Only complaint I have is the shower water was either way too hot or too cold and was difficult to get it in-between, I eventually got it to get to a reasonable temperature to shower but thought it was a inconvenience for me. Other than that it was fine. Great view of mountains on the outside.