Comfort Inn Kissimmee-Lake Buena Vista South

From the start we realized we made a mistake booking this hotel, but we were exhausted, and my fiancé was not feeling well, so we stayed. We were not able to enter our room with either key. I went back down and was told rather rudely to keep the keys away from cell phones, which should have been told to us when they were given to us, as most hotels nowadays no longer have that issue with room keys. I did let her know one of the keys was nowhere near a cell phone. Well, both keys now weren’t near a cell phone, and only one worked. After finally entering the room and relaxing for a little bit, we went to put our cold items in the fridge. We noticed immediately it was barely cold, so decided to just put ice in our cooler, but had to put a few things in the freezer to make room for the ice. T

We truly enjoyed our stay at Comfort Inn in Kissimmee, Florida. It was clean, convenient and very comfortable! The manager was very nice and accommodating. A very nice place to relax and get plenty of rest.

Honestly this hotel is surprisingly deceptive from the outside, being that from the outside it looks pretty basic however the rooms and service are truly immaculate. Unfortunately for me, I had decided to spend my second day here down by the pool, but as happens to be my luck, it rained most of the day so my plans to relax and do some aqua-therapy was absolutely ruined. Beds were very comfortable, the bath tub was clean enough to actually soak in the tub which I must say was amazing as most hotels have veered away from tubs and are using standing showers which makes it difficult for those with disabilities that need to soak whether for medical or simple relaxation... I can honestly say that I truly enjoyed my stay at this Comfort Inn and am considering making this hotel a regular monthl

Kudos to the photographer. I was at this hotel after 9 hours driving from Indiana. The hotel doesn’t look like the pictures at all. But the worst was still to come: the room was very dirty and we found roaches in the room. If I am able to upload the video and photos I took you will see what I am talking about. I wanted to leave and receive my money back, but I was informed the manager was on vacation and I had to call in the morning. I reported it to Expedia and they said they would contact the hotel and ask to refund my money. The hotel informed Expedia they would NOT refund me. Expedia called many many times, but they refuse to refund. Stay away from this hotel. If they don’t care for their reputation imagine what kind of care they can offer to us, customers. They don’t care about their

Stayed here for a few days while waiting to board our cruise out of Port Canaveral. Excellent price, room was clean and staff was excellent. The location was great too-near Universal, Disney, the cruise port and tons of restaurants. We would stay again.