Colonial Inn & Creamery
Watkins Glen, NY · Hotel
- Address
- Colonial Inn & Creamery, 701 N Franklin St, Watkins Glen, NY 14891
- Phone
- (510) 473-8489
- Website
- gocolonialinn.com
Colonial Inn & Creamery is a hotel located in Watkins Glen, NY. It is one of 31 hotels listed in Watkins Glen. Its 4.1-star rating is slightly below the Watkins Glen city average of 4.5 stars. It ranks #16 of 31 hotels in Watkins Glen. There are 10 photos associated with this location.
Customer Reviews
When we got there we had to wait to get our code for our room since it's keyless. Manager also runs the ice cream parlor downstairs, so we had to wait till she had time to help us. This is a big problem because she is trying to run an ice cream parlor AND a hotel at the same time. When we finally got settled in to our room, which was old, dirty, and outdated,we discovered that the TV didn't work. The next morning when we went to find someone to help fix that, the only one available was a teenage employee at the ice cream parlor, who tried the remote, but couldn't fix. He said that the owner was supposed to order new boxes for the TVs in the hotel, but decided to cancel that. So, we were expected to be okay with the TV not working. The backbreaker came the next day when after being out for
The location and the safety was the only thing good about this room. It was part of the main so I felt safe as a solo traveler. But actually checking into the hotel was difficult, I had to do everything online and called two people before one of them called me back to let me in, so very slow process. I waited in the lobby for quite some time. Then ended up back at my car waiting until someone called me back so I could go in and check in. I could not get the TV on, the remote control seem to be dead so I turned it on with a button on the TV but I couldn’t do anything else. So I shut it back up. I called that same number a couple of times to say the room was freezing cold. No one ever called me back. I looked in every closet in every drawer and could not find any blankets, so I had to sleep
We stayed a single night in a two room queen suite in the main building. Not far to walk to the lake or shops/restaurants. Self-check in was easy and worked as advertised. The tub, sink, and toilet were clean so that was good. Everything else was ROUGH. Water stains on the ceilings, torn up carpet, peeling wall paper, holes in the ceiling (no smoke alarm), hairs in the sheets, and gauzy curtains on windows with incredibly bright parking lot lights shining through. Honestly, it was pretty horrifying. I got maybe 3 hours of sleep because of the light, never mind being grossed out by the room. For $170, this felt like a ripoff.
Rather spartan room, but very clean. Manager was VERY helpful. Off season, but made sure heat worked, TV worked, and we had extra blankets. Emergency stop in the middle of an ice storm. What a lifesaver!
Positive: Room was clean Negative: One person working both hotel and ice cream side.
Services
Top Hotels in Watkins Glen
| Name | Rating | Reviews |
|---|---|---|
| The Benjamin Hotel | ★★★★★ 5.0 | 20 reviews |
| The Blackberry Inn Bed & Breakfast | ★★★★★ 4.8 | 20 reviews |
| Sugar Hill Fire Tower | ★★★★★ 4.7 | 20 reviews |
| Naturluxe & Stars | ★★★★★ 4.7 | 20 reviews |
| Six Nations Camping Area | ★★★★★ 4.7 | 20 reviews |
| Watkins Glen Harbor Hotel | ★★★★★ 4.7 | 20 reviews |
| Lakeside Resort & 3812 Bistro | ★★★★★ 4.7 | 20 reviews |
| Madison Guest House | ★★★★★ 4.6 | 20 reviews |
| The Local Hostel | ★★★★★ 4.5 | 20 reviews |
| Watkins Motel | ★★★★☆ 4.4 | 20 reviews |
This listing is informational. Contact the business directly to verify credentials, services, and availability.