Cloud 9 Inn & Suites Lake George

If I could give this place a -1, I would. My wife and son planned a trip to Lake George, and we booked this motel thinking it would be decent based on the photos. The price was low, and with its location near Cloud 9, I assumed the rooms would be at least maintained. I was completely wrong. From the moment we arrived, the owner gave off a sketchy vibe and even admitted during check-in that the rooms “weren’t very nice.” That should’ve been our first red flag. When we pulled up to our room, I looked through the window and immediately noticed something was off. As I got closer, it looked like the previous guests had just walked out—beds unmade, trash left behind, and an overall filthy appearance. I opened the door and was hit with a terrible smell. The mirrors were grimy, there was urine o

Stayed here six nights and was absolutely right up there with one of the worse places we have stayed. We booked three rooms and the rooms were never cleaned during our stay except when my son in law borrowed a vacuum. The beds were only made because we made them and even had to request a change of sheets. The faucets in the bathtub are ready to fall out of the wall. There is no happy medium with the refrigerator. Ironing board was broken and it took well over three hours to get a toilet plunged. Two nights before our departure there were new families that arrived and were running all over and yelling at 2am. Complained to office and they stated they were aware and that they were all leaving. They didn’t and I am certain the office was aware so we wouldn’t leave for another motel.

Horrible experience. As soon as we walked in, the smell was horrible, and cockroaches all around. Countless flies and moths were flying around the room. When I went to shower, I was randomly hit with either freezing cold or burning hot water without moving the handle. The shower was nasty with mold, hair, and a toothpick as well.The door didn't even work as we had to use 2 people to slam the door in just for it to lock. On top of all that, there was no A/C when after they replaced our unit. Overall, I wish I could give this 0 stars as this place was disgusting and a horrible experience. The only thing worthy of a star was the TV that worked but had a sticky remote control.

I rarely write reviews, I try to look for positives, and I hate writing something that may negatively impact a small business during these times. I see other reviews stating that their room was dirty. On the contrary, our room was actually VERY clean. It was definitely dated and in need of renovations, but, the bathroom was nearly immaculate and the floors were very clean. The bed was fine and seemed to have brand new sheets and blankets. I believe the woman who checked us in was working hard to do her best, but it seemed she had very little help. In fact, she was the only employee we saw the entire stay. They don't clean the room if you're staying multiple nights, which was fine with us, but something to be aware of. Negatives: There was NO breakfast provided, as advertised, which I assu

I stayed here a week with my daughters. It's no frills at a very reasonable price. Great pool. Clean rooms. Manager is always around. If you want to get pampered go uptown and pay 3x more. My daughters and I stayed here every summer for the past five years.