Cliff Castle Casino Hotel

We had a fantastic 4 day stay last week. The staff very friendly and helpful with our needs. The rooms very clean and the beds the most comfortable we have had at any hotel. The casino was so much fun. Loved the games machine and table alike. We are already planning our next trip. 😁

Let's start with the great: Rick the valet, Storytellers, Bowling, and Patrick the maintenance manager (will get to that). Rick was awesome: personable, helped us schlep our bags, helping us on both ends of the stay. Storytellers was a wonderful dinner with mom. Sandra and the host were both delightful and helpful. The food and wine were fantastic. Lighting could definitely be redone by a lighting designer! (Pendants should be higher and dimmed - person sitting in the mid-booth gets blasted with light) Bowling alley was clean, readonably priced and fun. Love their software with the random trivia on screen. Patrick in maintenance went above and beyond to try and resolve a nightmare with our ADA king suite with tub. The tub didn't work... it was stuck between one of two shower settings.

Friendliest Indian casino in Arizona. Bellman-valet Rick greeted us at the front entrance and made sure we got checked in and baggage handled in short order. Everyone working in the hotel and casino had a smile and a greeting. The food was fine and fairly priced. Lodging was comfortable and fully appointed. We will definitely return again soon.

Positive: The rooms were cleaner than a couple other casino hotels in Phoenix we were able to switch rooms with no trouble Negative: There is nothing to do and the staff is not friendly or helpful

We had a great night here this weekend. It was nice to have the kids do bowling and arcades while we gambled a bit. We have teens, so they were able to do their own thing, but not be too far from us. The club registration was the quickest I've ever experienced. We got like 20 bucks in free play, a cup, a shirt and walked away with enough winnings to cover our entire little trip. I can't wait to come back!