Carillon Miami Wellness Resort

As a local, I’ve been looking for a "home base" spa in Miami, and since I was gifted a treatment for my birthday, I really wanted the Carillon to be the one. The property itself is a 10/10—the facilities, the vibes, and the overall resort atmosphere are world-class. However, there is a glaring gap between how beautiful the facility is and the actual quality of the treatment I received. I was offered a choice between Deep Tissue and Swedish, with the understanding that the Swedish would provide "medium pressure." I’ve had many professional massages, and unfortunately, this was the least effective I’ve ever received. My therapist was very kind and sweet, but the session lacked any real technical skill. Despite me mentioning that I am a runner with specific tension in my legs—which the thera

Positive: Beautiful spa area; excellent exercise equipment area. Spacious rooms. Great smoothie place off the lobby run by the hotel! Negative: Internet was completely dysfunctional.

From the moment we walked in, we knew this stay would be special. We were warmly welcomed by one of the hotel leaders, Marc, and from there every single interaction exceeded expectations — from the incredible locker room team to Dana at the front desk and the staff at the beach stand. Everyone was professional, attentive, and genuinely kind. The hotel is immaculately clean, the amenities are truly first-class, and the location is absolutely perfect for a relaxing three-night getaway. The rooms are gracious, beautifully appointed, and thoughtfully designed with everything you could possibly need. One of our favorite parts of the stay was taking the complimentary bikes down to South Beach, then coming back to unwind in the pool — such a perfect balance of activity and relaxation. This was

Very convenient to Publix grocery store. We did not try spa services, but enjoyed lap swimming in the adult only pool, but disappointed that towels were not available most days. That's actually a safety issue since you end up dripping water down the stairs as you leave. Exercise room is top notch. Sort of sad that beach lounge chairs are removed at 5 pm. We sat in the sand to enjoy the evening. Rooms are nicely designed, but could use some maintenance. Drawers and cupboard doors in the kitchen are wobbly. We had to request extra dishes and glasses. We would have appreciated a tag for the door to avoid housekeeping, brighter lighting for reading, a coffee maker or at least coffee in the lobby, ability to view movies such as an HBO channel or smart TV where we could log into our subsc

I had an amazing experience with the day pass and couldn’t have asked for a better day. From the moment I arrived, the service was outstanding. Destiny and Lauren at the spa front desk were so warm, friendly, and helpful. They made everything seamless and truly made me feel welcomed. At the beach, Juan went above and beyond to make sure I was comfortable and well taken care of. The entire experience was relaxing, luxurious, and exceeded my expectations. I would absolutely recommend a day pass and would happily come back again!