Candlewood Suites Orlando - Lake Buena Vista by IHG

This place was clean, safe, and in close proximity to Disney parks. Beds were comfortable and staff was friendly and helpful. However, no one serviced our room AT ALL during our 7 night stay. We had to go to the front desk to ask for clean towels and toilet paper. I wasnt expecting service every day, but at least once to change out towels and take the trash out would have been nice

The whole reason for booking this hotel is for it’s shuttle to Disney Springs that they advertise of having. Get here and was told “ we are not running shuttles”! I get it’s hard to find workers these days and that some places may have to stop offering options due to lack of employees but let that be known before people book. The room is decent, my biggest concern with a room is 1. Bed,2. Pillows,3. Shower pressure and 4. Cleanliness. |The lobby and elevator needed vacuuming due to dirty floors but room was good and the shower pressure was good. The bed was a little soft but that’s just my preference of like a firmer bed. The pillows were two per person and they large but very soft. If they would have the shuttle I would have given 4 stars.

I spent a few days at this hotel for leisure. Staff was friendly. Hotel and room were clean. Kitchen is nicely stocked with a full size refrigerator and dishwasher. The room was a very nice size. It was nice to have a recliner versus a chair - made it all the more comfortable to watch tv. Will definitely stay here again the next time I want to spend some time near Disney Springs and the parks.

Our stay with our family was amazing, and the hotel definitely exceeded our expectations. The room was surprisingly spacious and comfortable, and perfect for a family stay. The location is excellent, close to everything, which made exploring the city very easy. I especially want to mention Brian at the front desk. He was incredibly kind, attentive, and helpful. Very friendly and approachable, and he made us feel truly welcome from the moment we arrived. Overall, a great experience. We would absolutely choose this hotel again and highly recommend it.

Excellent stay! The staff was great! Rooms are spacious and the beds very comfortable. Located within 10 mins of all the parks. Free washer and dryers on site! They have everything you need!