Candlewood Suites Harrisburg I-81 - Hershey Area by IHG

I mean, it's fine. You should understand what you're getting into at this price point. My room was clean, but did not have the desk that was shown in the booking photo, which was a huge pain in the neck for trying to eat or get work done. I loved the little kitchen. I could hear every word coming from the connected door room next to mine. Room across from me was definitely smoking, the smell of which leaked into the hall. My teammates' rooms were nicer than mine, even though we were supposed to be in the same room category. No mold or bugs found in my room. Management did an OK job clearing the parking lot of snow. FYI, no breakfast. Sundries shop is very small. Water bottles $3. Free laundry room. Housekeeping comes once per week. Bed was very comfortable and climate control worked fine

My experience at this property from start to finish was nothing less than stellar, the front desk agent, Lisette, handled my reservation with care, and really made me feel like I was welcome. The room was kept immaculate in every sense of the world. I would recommend anyone staying in the Hershey area stay at this hotel!

My team & I had a truly excellent experience, thanks in large part to the front desk manager, Amanda. From the moment I arrived, she greeted me warmly, made check-in fast and easy, and ensured I had everything I needed to settle in. Throughout my stay, Amanda consistently went above and beyond—answering questions promptly, offering helpful guidance, and handling requests with professionalism and genuine care. Her hospitality felt personal, not scripted, and it made a noticeable difference in the overall comfort of my visit. She was patient, attentive, and solution-oriented, which is exactly what you hope for when traveling. The property itself was clean, quiet, and convenient, but Amanda’s customer service is what truly elevated this stay from good to memorable. Candlewood Suites is fortu

The bathroom in this hotel was very dirty. There was soap from a previous guest still on the shower walls and there were hand prints and dirt and makeup on the bathroom door. We had 4 people in our room and the front desk said that they only allow 3 sets of towels per room. The comforter covers were not on the comforters which was really strange. My son asked for an additional blanket and they gave him a duvet cover, also strange. I asked for a receipt when I checked out and she said she would email it. Never received the email for it.

Rooms could definitely be cleaned better. There was literally mold in the shower. The staff was friendly, however, I had my daughters pink palm puff pajama outfit that she just got for her birthday stolen which was HIGHLY upsetting. So if you do laundry here, keep an eye on it or don't put anything of value unattended, that goes for in the laundry area OR in your room.