Best Western Plus Sweetwater Inn & Suites

This hotel was amazing. All the employees were kind friendly and knowledgeable. Good morning breakfast was just great, loves every bit of it. Oh and the rooms were very clean organized. And the beds for just amazing to sleep on. From the front desk clerks to the cooks to the room attendance that every one of them had great smiles on their faces. They all deserve a raise. It was raining and cold and I was on my way to my sisters that I just found out she had staged three lung cancer. They did make my trip a little easier. Thank you Best Western

Positive: Very convenient off the highway. Water pressure for shower was good. Nice coffee machine. I was able to get a cappuccino and latte. Negative: The worst bed that I have ever slept on in a hotel.

We arrived late at night, the comforter had blood stains. I took a photo to the front desk and THEY argued with me that it was fresh. Then they claimed i didn't tell them we had 2 service dogs, which i did, and they asked me several interrogating questions drilling me about the dogs, which is illegal. I felt i was at an interrogation instead of checking out. We arrived at breakfast an hour before it ended and and they were out of most items.... i do not recommend this hotel.

Not up to Best Western standards. Breakfast selection was poor. Room HVAC sounded like a lawn mower. Lobby noise echoed into the room. Furnishings were worn. The bed was comfortable, and the room was clean. Pets were allowed, but their owners could not control their barking.

We stayed at the Best Western Sweetwater in September for a few nights. Their friendly team took care of our requests promptly and nothing was a problem for them. The rooms were clean and spacious for wheel chair access. The breakfast was always fresh and well looked after. I highly recommend this Best Western Inn