Best Western Plus New Barstow Inn & Suites

I’ve been staying at the Best Western Plus New Barstow Inn & Suites for over a year now due to a work contract assignment, and I can confidently say this location has been consistently excellent. The staff is always helpful, professional, and accommodating — especially Nathan and Josie. They go above and beyond to make sure everything runs smoothly during my stays. Any time I’ve had a question, concern, or request, they’ve handled it quickly and respectfully. That level of reliability makes a big difference when you’re staying somewhere long-term for work. The rooms are always tidy and well-maintained. You can tell the floors are freshly mopped — they literally squeak when you walk on them. Everything feels clean, organized, and taken care of. Housekeeping does a great job keeping the ro

Hotel breakfast was great. Had biscuits and gravy. The hotel is always well decorated. All staff has always been helpful including Josie, Ashley, Brianna and Nathan. The grounds are well kept by maintenance. The rooms are safe quiet and cleaned. Well love staying at the Best Western Plus Barstow on commerce Parkway. Brand new hotel as well.

We stayed here 1 night to break up a long drive recently. The check in was easy and the staff was very friendly and professional. Our room on the 2nd floor was nice… clean and large. With a small kitchen type counter with a sink where the coffee maker was. Large bathroom with shampoo, soap and conditioner. Free breakfast starts at 6am. There is a small “store” by the front desk for snacks. The room are not very sound proof, we could hear I15 noise, along with the room above us walking around. Other than that, the beds are comfy, the staff is great… a good Best Western while traveling.

Positive: Decent room with tile floors Negative: Breakfast was very sparse. No yogurt or fresh fruit. Not even any bread for toast. Hot food was terrible. Coffee machine was weird.

Desk staff check-in was pleasant and we were given an upgraded room (rm 117). And while it was spacious with an extra seating/living area there were many issues that are not what we would expect from a BW Plus hotel. Cleanliness: water bottle and crumbs next to heater (see pic). The Bathroom vent is clogged with dust and lint (see pic), this could be easily resolved with vacuum. Also, Body Wash empty. And the bathroom vanity mirror would not light up. (We inquired about this but staff said it wasn’t really suppose to light up but I don’t believe that is true. We have had the same toe of mirror at other Best Western hotels and they do indeed light). Metal bedframe squeaked terribly just sitting down upon it and with every slight movement so we put a towel between post and frame; problem s