Best Western Plus Indianapolis North at Pyramids

First red flag was when I made the reservation they got it wrong and only put me down for one night night instead of two. When we got there it was pretty late. the lady at the front desk acted like we were a burden for being there and was not pleasant at all. We stood there for 20 min while she was getting us checked in. Not sure why it took so long with a reservation and I had already checked in online. We were put on the third floor next to a room that was running a giant loud heater in the room with the cords running all down the hall. Im assuming it was a bed bug treatment but I am not for sure i DID NOT see any bed bugs on our trip. . I just dont understand why we were put into this room when there was literally only 2 other occupants in the building our entire stay. Finally our room

I was put up at this hotel by my employer for a one-night stay, and I was pleasantly surprised by the experience. The interior was very nice, and my room was exceptionally clean and quiet, providing a perfect environment to rest before work the next day. The front desk staff were incredibly friendly during both check-in and check-out. I truly appreciated their flexibility in allowing me to have a late check-out, which made my morning much less stressful since my workplace was right around the corner. The breakfast was also excellent—a very nice addition to an already great stay. I highly recommend this hotel to anyone in the area and certainly hope my company chooses this location again in the future.

My sister and I stayed here for a funeral and found this reasonably priced hotel to be very safe, clean, and convenient! The room was very very clean, the beds very comfortable, and the bathroom well stocked. Breakfast was a great option that we didn't get to use much but a great selection. The gym was reasonably stocked. We both got a full workout in. There were tiny things in the room like wallpaper peeling or a drawer not closing that gives it the 4/5 but honestly I didn't care about that and would give it 5 based on my own preferences. These things didn't detract from what we needed: a quiet, safe, clean and comfortable space to stay. We will be back for sure.

Positive: Clean and well maintained Negative: TV had on and off poor picture

Excellent value for the money. Very clean and well maintained. I will stay here again. Great customer service at check-in.