Best Western Plus Columbia Inn

The hotel was nice and clean. Beds were comfortable and parking was felt safe and secure. Pool was not really available as it was really cold. Breakfast was good. They had Scrambled eggs, sausage gravy, sausage links and biscuits. waffle maker. All the other standard things you would expect as well. Staff was friendly.

Positive: Management and breakfast staff were friendly and delivered excellent service. Hotel employee who was running the breakfast area did a fantastic job keeping everything clean, fresh and fully stocked. The room was huge as well. Excellent value overall. Negative: While it is very close and convenient to I-70, the traffic noise is a consideration as well. No way to easily silence it completely if you are a light sleeper.

I have stayed in this hotel at various times in the past few years. Service was always great and the hotel staff were friendly and helpful. THAT HAS CHANGED. Refusal of the staff to provide any additional pillows for the pull out couch bed, and only offering one flat sheet to cover the stained mattress cover for someone to sleep on was not the customer service I was expecting from this hotel or brand. In a market that is flooded with competition, you would expect to find some resemblance of accommodation. The pool, while unused was cloudy, and had enough hair in it to make a decent toupee.

I stayed at the Best Western Plus in Columbia, MO during the week of Thanksgiving and had a great experience. The entire hotel was clean, smelled nice, and felt well taken care of. My room was excellent—no complaints at all—and made for a very comfortable stay. The gym was surprisingly spacious and well-equipped. It didn’t have cleaning supplies available, but otherwise it was great to use. Breakfast each morning was more than enough with plenty of options. Parking was a good size as well; the only thing to note is that the lot is mainly in the back and there’s no entrance on that side, but it wasn’t a major issue. Overall, I had a really positive stay and would absolutely return. Highly recommend!

Thank you Megan for making our stay so lovely! Your kindness and calmness, even late is so appreciated! The breakfast and coffee options were perfect. Cleanliness of our room was a little off but probably a fluke as the rest of the hotel was spotless