Best Western Plus Carrizo Springs Inn & Suites

I've been a Best Western Rewards member for over 30 years. This Best Western was pretty clean, for an older property. The bed are in dire need of replacing. The mattresses are extremely worn out. And for the price of one night, the expectation is much higher. Breakfast left a lot to be desired. Coffee machine was broken resulting in worse than terrible coffee. Service from the front desk staff was very pleasant and they did their best with what they had.

From the moment I arrived, I felt completely at ease. The atmosphere was warm and inviting, the staff was friendly and genuinely helpful, and my room was spotless and cozy. Every little detail felt thoughtfully considered, making my stay feel more personal than your typical hotel experience.||I especially appreciated how peaceful and comfortable everything was—it felt like a true escape. Whether it was the quiet nights, the comfy bed, or just the overall vibe, I left feeling recharged and already planning my return.||This place is a gem, plain and simple. I’m so glad I gave it a try.

Terrible customer service! Run! I have never experienced such horrible management that really doesn’t care about their customers and making things right! Go to Hampton Inn down the road! Much better service!

This hotel was infested with bed bugs and filthy. The staff was extremely difficult to deal with in handling this matter and refused a refund when we had to check out. The conditions of this hotel are unacceptable. It is unfortunate as there aren’t many options in this area. Fortunately found a nice Airbnb nearby that could accommodate us.

The breakfast is terrible. The bread is stale the omelets and sausage sticks are scary looking, the put the milk holder in the fridge but don’t have any milk in them, they put out stuff for waffles but no waffle batter, coffee is distrusting, rooms are small and room service comes a day late and won’t leave till you open the door