Best Western Paradise Inn

Extremely expensive for what you get. It was worse than Motel 6. First of all the key card didn’t work so I had to go back to the front office and get it reprogrammed. Then the door to get in the room stuck badly and it was difficult to open. Once inside the room was old, dark and dingy. Depressing really. We had to call the front desk for someone to come turn on the heat but I didn’t appreciate the attitude. Trying sleep was difficult as the bed was very uncomfortable and leaned to the side. It caused my back to hurt as well. Overall just made me angry toward Best Western when I had thought well of them before.

It's the loudest hotel I've ever stayed at. The walls are actually made of extra porous Styrofoam. At first I gave this a pass because there was a school bus staying the night; kids are loud. But in the morning when they were gone you could still hear literally everything. Every door knock. Every conversation. Every inch the housekeeping carts move. All of this might as well be in your room. Also, I booked a king and the front desk confidently gave me a queen. I didn't think much of this at first and really don't care, but when the stay was already so unpleasant, I found the need to nit pick a little more. The rooms are dated anyway, but a decent size, and I appreciate the googly eyes on the towel + mints since few hotels so this anymore. The heat was set to 78 when we got there and as l

Positive: The staff were very welcoming. Negative: ""

This is the noisiest hotel I have ever stayed in. It's extremely expensive for what it is. The noise level is insane. You can hear rooms above, below, and beside you. The room was grimey and the bed uncomfortable. The shower head was calcified so it sprayed everywhere except on me. Worst Best Western I have stayed in. It should not have the name. Edit* I guess if you dont have record of me staying there you can refund my credit card. What a bullshit reply lol. Lots of other people complaining about the same thing. Worse than 1 star.

I have stayed at your hotel 2 times in the past year on my way from Chinook, MT to Eagle Mountain, UT. My husband and I travel this road several times during the year, but we do not always stay overnight, depending on the time of year and the daylight hours. Last year I made a reservation for a room with a King size bed. When we arrived and I checked in, I was told that someone else with my name (yeah, what are the chances), checked in earlier and they gave my room to that person, and I now had a room with 2 queen beds. That was not what I reserved, but I accepted it and paid for it, vowing that I would not stay there again if people who work there are that dumb. Maybe address, etc. (when checking the ID and having to sign the paperwork) were checked, it may have helped. However, because