Best Western Inn at Palm Springs

Conveniently located hotel with good amenities and lets dogs stay. Beautiful Mountain View’s and was able to spot bighorns. Affordable priced rooms were clean. The staff was good. Bed wasn’t comfy, though. The mattress needs refreshing, and the pillows are not comfortable. The hard floors for the dogs is convenient. During rain event the WiFi didn’t work and it reeked of urine smell. The smell apparently came from the sink, but not 100% sure The AC fan can’t be manually controlled. The doors don’t closed completely because there’s a gap on the floor. Therefore, all noise could be heard, and the gap is big enough for some small critters to crawl in. Loud neighbors were heard passed midnight, and upstairs walking produced cracking noises throughout the night. Needless to say that we barely s

My husband and I were just staying one night. The motel is kind of an old building and not very updated. The motel is located right up against a hill in beautiful Palm Springs. It's pet-friendly, but not much "pet areas." Breakfast is ok. The eggs taste kind of weird.

We booked this for a cheer competition and can confirm, we will never book with Best Western ever again. We signed up for the Best Western rewards program and made sure we had the fully refundable rate. However, we attempted to cancel one day and they couldn't allow it, because they did not have any rooms available with two queen beds. This makes no sense to me...we were staying in a room with 2 queen beds, but they could not guarantee us that room if we changed any of the days of our reservation.

Positive: Check in process was quick and easy, my room was clean and enjoyable. Best of all at the time of check out, at the front desk was so kind and helpful! I would definitely stay here again! I love that it's pet friendly, my pup was comfortable! Negative: ""

Outstanding location- close to all Palm Springs and area attractions. Excellent price-value, especially considering the premium location and extensive breakfast options. We also enjoyed the heated pool and spa, despite cool January weather. Dog-friendly is the icing on the cake!