Best Western Grants Inn

Stopped here while traveling thru on the interstate. Check in was quick with the reservation we made a couple of hours earlier. Our room was nice and quiet. Breakfast area had plenty of room, and reasonable selections for a free breakfast.

AVOID THIS HOTEL. We have bern faithful Best Western members for years but will now avoid after this awful stay. Noisy! Very rude and condescending manager “Wayne”. Way overpriced!! Dumpy. Ceilings paper thin!! Guests in room above us sounded like herd of elephants all night long. Heater was ANCIENT and the outside cover fell off and it did not work. Super loud grinding noises we were cold all night. Bathrooms have only one switch that turns on light and the super LOUD ceiling fan. Coffee in the morning so weak you could see bottom of your cup. We reported the heater issue and specifically asked to talk to manager. We waited 3 days but he ignored our requests/concern so we finally had to call the hotel. Then he said it was OUR fault heater didn’t work and refused to take responsibili

My family and I have stayed at this hotel without issue, the place is kept fairly clean and prior service has been good. We booked through Priceline for their large double queen room due to traveling with our 7month old who sleeps in a pack and play at the time. Upon check in the woman at the front gave us our keys we got to the room (106) and was unfortunately put in a standard room. After asking to be put in the correct room we booked she stated “I don’t pick the rooms they were all pre assigned by my manager, I’m just here to check people in”. We decided to just deal with it and upon returning to our room we found black bugs on the comforter and pulled the sheets back to our mattress, the bed had no mattress protector with what looks like pee and vomit stains. The bathroom was gross and

We highly recommend this hotel. The rooms are immaculately clean and the property is well maintained. The wheelchair accessible room we stayed in was better than most 5 star hotels. The breakfast was delicious and freshly prepared from real ingredients, not pre-frozen. The fresh diced green chilis were a lovely addition.|This is an older remodeled hotel and is very nice. The staff was friendly and helpful.

I was sick so my wife went in to register. We were so overcharged I'm embarrassed. What was on the advertised was not close to what was charged. I recommend that you don't stay here or if you do don't register if you are a woman. Room and breakfast were normal for Best Western. I'm a veteran, senior, and rewards member. I won't stay here again. There are plenty of other places to stay. Good luck to you. Eric