Best Western Empire Towers

Positive: Location is good. Excellent, quiet, clean place Negative: ""

Horrible hotel. There is a TON of construction going on at the hotel, that makes it so you can't use the stairs, only elevator. The elevator goes up and down to floors very bumpy/not smooth. They added microwaves to the room, but literally they DONT function, they literally don't have plug-ins for the microwaves. The construction crews make a mess everywhere throughout the hotel, and play loud music throughout the building. This hotel is in the middle of a bunch of other buildings, so you have to go through other buildings parking lots to get to the parking lot. The location is not ideal and not well kept.

The Best Western Empire Towers in Sioux Falls, South Dakota is a cut above what one might expect from a standard BW...in fact, from recent stays at BW Plus hotels in Mississippi, I would encourage the chain to speak with the Sioux Falls BW staff about how to run a hotel. The public areas and rooms are clean and well maintained. The breakfast room, while not overly roomy, was as nice as any we've used and the food selections were tasty and varied. Staff was attentive/helpful without being intrusive. We've often had to wait for desk staff to show up for check-in or -out or for questions during out stays...here, someone was available whenever we needed assistance. We were surprised to find such good value in this time of ever increasing costs. Finally, access to I-29 makes this hotel highly

This property seems to currently be under renovation. I noticed a few things regarding this. However, you could not ask for a more friendly staff. Every little thing I needed they were right there with options available to me. I don't care if it was I needed another pillow or the TV services seem to be a little wonky. They did everything they could to fix it or provide what I needed. In the mornings the breakfast area was clean and well stocked. The pool was a nice temperature. Maybe a little cool for my true liking but all in all I had a good time. The bed was comfortable and although I am not a fan of the carpet color, I didn't notice anything that seemed like it wasn't clean. The room as a whole was nice and clean. The sheer curtains seemed to have some issues but the front desk offered

Very comfortable place. The front desk check-in woman was so sweet and welcoming! Basically clean room, a little dust here and there. Well maintained Comfortable beds. Standard but very adequate breakfast (waffles, scrambled and hard boiled eggs, sausage, several bread choices, yogurt, several cereal choices, biscuits and gravy, coffee, milk, several juice choices. TV had one random channel.