Banana Bay Resort & Marina

I’ve never left a poor review before, but this was the worst hotel I’ve ever stayed at. We were waiting to check in and there was one person staffed who was on their 30 minute break. The first morning we were there, our water wouldn’t turn on (shower, sink, toilet) and when we tried to let them know, nobody came to the front desk (likely on another 30 minute break). Another staff who was preparing the breakfast kept making eye contact with us until I finally went over and asked for the front desk person. You are paying $230+ for worse than motel conditions, you’re better off staying somewhere else.

This place is under new ownership. I stayed here during Fantasy Fest, and it was great. The cabana rooms next to the pool are awesome. Get a cabana room if you can. It's a totally different vibe and experience, from the rest of the hotel. The bartender was super. I swam in the water next to the boat ramp and dolphins came over to me and swam with me. Can't guarantee that it's going to happen to anyone else, but it was kind of magical. After a circus like day of running around Duval Street, retreating back to this place, and sitting in the rocking chairs at the beach and watching the sunset with a pina colada drink in your hand, it's the kind of thing songs and dreams are made of. Enjoy!

Not WORTH IT!! We booked double bed room previously and once we reached the room turns out they only have one bed available. When called, they were sold out. Since the hotels were out of our price range in key west we drove all the way back for one hour in the middle of the night. We had to get a separate room at a different hotel Also we were charge extra fees which was not included initially during reservation

I am shocked at these reviews! We are bikers, and rode our Harleys in October, down from Michigan/Ohio for Fantasy Fest! This was in 2012, and in 10 years this place, with a private beach, wonderful breakfasts each morning out at the end of the cabana's, and well maintained, has gone downhill from a "resort" to barely a motel??? Our cabana for 3 was perfect! Nicely maintained, clean, and all our "neighbors" were great, and friendly!!! Perfectly located, close to downtown area, and dockside for big ships!!! I always admired the hotel part across from us! Just looked so beautiful! Yes, pics are deceiving! We would love to book for next year, and the Rockfest Celebration but, not with bad reviews. Can someone let me know, please.

I really enjoyed my stay at the resort, however, I do agree with the other reviews that it's more of a motel than a resort. I liked that it was hidden away from the road and has a great view of the water. The pool was refreshing as well. The room was nice but outdated, and needed some fixing up, however we had no problems while we were there. There is also no wifi in the rooms, only at the front desk and in the room where there is perfect. The staff was nice.