Atlanta Marriott Northwest at Galleria

5 starts for the gym which is one of the best I have ever seen in a hotel. However it’s too hot ! The air conditioning doesn’t work very well, especially in the biking room. The breakfast is definitely oversalted and too sweet. Nothing is natural except the fruits. The nuts are caramelized or salty, the oat grits was super salty, the scramble eggs too… But the service is great. The food at the restaurant is ok.

Outdated and in desperate need of an upgrade. No mini fridge in room and no usb outlets. Luckily Griffin, with security, helped me find a charger that I left on a prior visit. He definitely went above and beyond to help me and that’s how all hotel staff should be towards all guest. Front desk staff Qua and Ananias were not only useless in helping, they were rude and snarky. Bed was comfortable and the room was clean, but the room being clean did not hid all of the years of abuse; walls dented and scratched, paint chipping, stains on carpet. Probably would not stay here again. There is a newish Springhill Suites right next door.

Positive: "" Negative: They overbooked the double bed rooms and left us with a king bed and roll out bed. It was equivalent to a prison cot. Once we got in the room, the carpet was soaking wet and the ceiling was falling in. We eventually got a new room.

Well placed hotel. Upgrades are so needed. Bed was comfortable but a little hard. The frame looked like it had seen better days. The bathroom is incredibly small. The toilet and vanity was made for shorter individuals. Windows could use a cleaning on the outside.

We booked a deluxe suite and the room was not a deluxe suite. When we arrived, we only had 1 towel and 1 rag. We did not have a microwave and had to consistently go downstairs to warm our food. We were supposedly charged for the wifi that we NEVER used which was crazy, because the wifi should have been free from the jump. We were informed that the incidental charges were $50 a night (we stayed 2 nights) but my card statement didn’t reflect that. However, on the morning of February 15th we were woken up out of our sleep due to the smell of smoke. Someone smoked in the hotel and it was extremely strong and not once were we accommodated for it. Parking was extremely far from the entrance as well, which was a horrible inconvenience. The exterior/interior was nice, however our stay was not. I