Ameristar Hotel

Sorry for such a long review. But I recently came here with my wife and 13 month old. This place was pretty difficult to find — the address on the email was for the casino, which is across the street and down the hill. We drove around quite a bit before we stopped and asked at the front desk of the casino where the hotel was. Once we got there, we went through two rooms before we found an adequate one. The first room was a jacuzzi room, but the jacuzzi was out of order. The second room was supposed to be non-smoking, but it had a pretty heavy weed smell (and we were traveling with a one-year-old). I spoke to the manager on duty (Galenda), and was met with condescension and denial. I was told that I had to understand the hotel was under construction, so broken jacuzzi’s were normal. And f

Kind front desk, near the river, but the room was dirty. There was hair in the shower and on the towels. It looked like the bathroom door and shower curtain has never been cleaned; there were stains on the ceiling, only one trash can, and the fridge didn’t keep our food cold as it was a cheap mini fridge.

Great place for short stays. Only issue was key card deactivated multiple times. They quickly issued new ones

You know what? It’s not bad. It’s clean. Smells good. Fridge and coffee maker in the room (other reviews stated otherwise). Microwave in the lobby. The down falls are: not many restaurants in the area but Door Dash delivers. And it’s a walk to the casino (but they also have free parking at the casino). We drove a truck and trailer so we parked in the RV park and walked over to the hotel and then again to the casino. Ms Foxey was super helpful and friendly at the front desk. 10/10 would recommend her.

The front desk was great 👍. The rooms could of been better. There was no trash bags in the trash can . You had to ask for a roll of tissue for the restroom. Other than that things where great. Great casino plays. Good food 😋 👌. I'll come back.