Americas Best Value Inn & Suites San Bernardino

Nice and clean motel with responsive staff and staff. I left my jacket by mistake in the room and they had it for me to pick up when I called them the next week to retrieve the item! Thank you

I had to conduct some business and needed only one night. I didn't want to spend a lot of money, and I wasn't familiar with the area. This motel sits under a freeway, and there were no drug dealers in the parking lot, as opposed to the rest of downtown. The parts of this city that I was exposed to were rundown, filthy, depressing, and a little frightening. In comparison to that, the lady at the front desk was very nice, the grounds were well maintained, and the room was satisfactory. My only suggestion would be that whoever cleans the rooms should focus on scrubbing the doors and walls. Other than that, the beds were clean, the shower, sink and toilet were all spotless, the air conditioning and television worked, as did the refrigerator and microwave. The wi-fi was terrible. There were no

Nobody reads the one star reviews, but this is truly a one star dump|of a hotel. ||At check-in, the clerk wanted to keep my driver’s license to make sure I checked out the next morning. Like hell. (Seriously, is that legal - and do they have a problem with people overstating their reservation in this sewer of a motel). ||No sheets on the bed, the TV didn’t work, and it’s in the worst area. ||The warning on the room key sleeve says it all. ||It must be owned by a slumlord who occasionally writes his own favorable reviews on Trip Advisor.

All told, the lodging is pretty good. The beds and bathroom are clean, the furniture is nice, and there are no problems with any basic hotel expectations. However, they advertise a "jacuzzi", referring to a shower/bath in the room - great for a bathroom, but not a jacuzzi. The "continental breakfast" consists of Otis Spunkmeyers pastries (none were left when I came), Sunny D, and coffee. The staff is somewhat nice at best, but often rude; they would not provide an extra pillow or toothbrush. Verdict: again, the room and basic amenities were nice, clean, and worth five stars. But, false advertising and mediocre customer service means an overall 3 stars.

Come for the room, stay for the breakfast! Arrived at the Inn at 10pm in the evening on a Saturday evening and there was ample rooms available. The price for a single (queen) bed was 75.00 a night plus tax. The location was right off the highway but there really wasn't much else around the place. The staff was polite, rooms clean and they even left an extra roll of toilet paper...just incase.||||One thing the Best Value Inn could improve on would be the breakfast. A couple of old apples, one coffee pot and four cheese cream donuts was all the was offered. All in all it was a pleasant experience and for the price it can't be beat.