Alhambra Villas

For the location, this is exactly what we needed. It was cleaner than we expected after our initial view of the interior decor. Our car was also safe for the night, which we appreciated. The compliments stop there. There was one young man handling check ins all by himself when we arrived at night while someone who appeared to be a manager let us all stack up without helping him. Walls are paper thin and we were kept up through the night by a crying baby next door, it's parents, and sirens. The shower has a huge step up and a weird curtain that wraps around the whole thing... Would not be suitable for older folks or the disabled. Of the 4 places we stayed in December, this one was the worst and among the most expensive. There's a $200 damage deposit which takes close to a week to dro

We were very overall very pleased with this location. We would consider returning. Some may find it a bit out of the way from some of the Orlando parks and other activities, but that turned out to be one of its appeals to us. We believe we got great value for the costs.

Besides offering hotel rooms to the public, this facility is part of a timeshare called Hilton Grand Vacations. At night, the office door is hard to locate and totally dark. You cannot simply show up and rent a room at the front desk; you must book and pay online. The total price includes a mandatory, unadvertised resort fee. I could hear TV and voices clearly through the door connecting to the next room. The sofa bed was flush with and perpendicular to the sliding door of the closet, making the most useful half of the closet (the side with a clothes rod) unusable unless I moved the sofa. The toilet was stopped up. The bathroom had no ventilation fan.

Rooms are a tad dated but very clean and comfortable. The staff check in amd will do whatever they can to make your stay comfortable and enjoyable. We would definitely stay here again.

Positive: Privacy attention to customer needs and wants property cleanliness so polite and welcoming Negative: ""