AC Hotel New York Downtown

Very nice window view and the room is clean. But it takes ten minutes to walk to the nearest Metro Station, which is a bit far. But very convenient ti go to the FJK Airport, taking about one hour by Metro.

⭐️⭐️⭐️⭐️⭐️ We had a wonderful stay at this hotel! Everything was clean, comfortable, and well organized, but what truly made our experience special was Andrea at the front desk. Andrea was absolutely amazing with me and my daughter — so sweet, helpful, and professional. She went above and beyond to make sure we felt welcome and taken care of. Her kindness truly made a difference in our stay. Thank you, Andrea, for your outstanding service. We will definitely be back and highly recommend this hotel!

I live in the city and stayed overnight with my partner for my birthday. Our takeaway is that this is a nice property with nice staff that's been poorly maintained where management is penny pinching.||The room was very small but clean, modern-looking and cozy. The bed was comfy. The bathroom looked nice. Everyone we spoke to was very nice. That's it.||There so many maintenance issues. The shower alternated lukewarm and cold water. There was a strong air-freshener smell coming out of the vents (the staff offered to "air it out", aka "open the window"). One of the three elevators was broken, so we waited 5 minutes to squeeze into a very crowded elevator. The toilet paper was thin and cheap. There was just one flimsy bar of soap and tiny bottle of lotion. They left us two comically small wate

We had a great stay at AC Hotel by Marriott New York Downtown. The hotel itself is modern, clean, and perfectly located for getting around Manhattan, but what really stood out was the exceptional service. Mr.Rush at the front desk went above and beyond to make our stay smooth and stress-free. He was incredibly kind, attentive, and accommodating throughout our visit. He also helped arrange our transportation back to the airport through the hotel’s partnered car service, which was seamless and extremely convenient—one less thing to worry about during travel. It’s always the people who make the experience memorable, and Rush truly did. Huge thanks to him and the team for such a positive stay. We would absolutely stay here again and highly recommend this hotel to anyone visiting downtown Manha

I’ve stayed at this hotel twice now; once for Thanksgiving last year & once to visit for leisure/celebration - and both times I have been impressed! Views are always a plus, but the rooms and bathroom are clean, and service is always top notch! I have not been disappointed yet, and will definitely return for the warmer months as this is a great location! I thought I was a Hyatt girly, but AC Hotel Downtown has made me use Marriott more!!